So I'll add my $0.02
1) Sounds like the tanks aren't marked or labeled as NITROX tanks, along with the appropriate sticker for MOD and PERCENTAGE; how did they get filled with Nitrox in the first place? Taking them to a different shop?
2) ANALYZE, ANALYZE, ANALYZE... always, always, always; some people are more sensitive to OxyTox and the difference between a PO2 of 1.3 to 1.4 can send them into seizures. So please make sure you analyze the tanks after they are filled.
3) Depending upon how they were cleaned and prepped, simply topping them off might make them unusable for partial pressure fills (eg. add pure O2 first, then top with hyperair to get your nitrox). So if they are clean for partial pressure fills, topping off might not be prudent unless you know the quality of the air your topping off with.
4) If it were me, and someone came into the shop and said I've got EANx40 in here and I want them topped off... unless I filled the original tank with EANx40, knew the person, etc. I would be more than willing to tell them, "I've got to dump your gas first, then I'll fill them with air."