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AI setup hiding from me

Discussion in 'Shearwater Research' started by Tony1964, Nov 24, 2018.

  1. Tony1964

    Tony1964 Angel Fish

    # of Dives: 2,500 - 4,999
    Location: UK & Lanzarote
    14
    9
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    I know I’m missing something but can’t find the AI setup on my new Perdix.
    System setup scrolls to mode, deco, bottom row, Nitrox, display, compass but no AI setup??
    I haven’t connected the transmitter yet if that makes a difference.

    Sent from my iPhone
     
  2. Akimbo

    Akimbo Lift to Freedom Volunteer Staff Member ScubaBoard Supporter

    8,696
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  3. Tony1964

    Tony1964 Angel Fish

    # of Dives: 2,500 - 4,999
    Location: UK & Lanzarote
    14
    9
    3
    I’d seen that & it would appear that in the system setup menu AI setup comes after Deco setup but it doesn’t on mine - I’m hoping I’ve not been sold a Non AI - the outer sleeve certainly says AI
     
  4. crcobb

    crcobb ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 100 - 199
    Location: Michigan
    21
    11
    3
    The image that is displayed at startup has AI in a blue circle to the right of the word Perdix. I'd guess this is an easy way identify the different models.
     
  5. broncobowsher

    broncobowsher Solo Diver

    859
    378
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    Send an email to Shearwater with the serial number. They will confirm what you have.
    I'll make it easy for you. Here is the email. info@shearwater.com
     
  6. Tony1964

    Tony1964 Angel Fish

    # of Dives: 2,500 - 4,999
    Location: UK & Lanzarote
    14
    9
    3
    Thanks, I have emailed Shearwater.
    There is no AI on the startup screen so looks like it could be a problem!
    I travel on Tuesday for six weeks of diving so looks like I may have a problem
     
  7. tbone1004

    tbone1004 ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: I'm a Fish!
    Location: Greenville, South Carolina, United States
    15,380
    6,689
    113
    @Tony1964 @tcoen I believe posted a few weeks ago that due to CE regulations or something that the AI was disabled for all EU models. You have to send them your serial number and it will be unlocked. @Shearwater 's CS team should have no problem sorting you out on Monday if you're able to stay up a bit late since they're in PST
     
    Akimbo likes this.
  8. Tony1964

    Tony1964 Angel Fish

    # of Dives: 2,500 - 4,999
    Location: UK & Lanzarote
    14
    9
    3
    Yes that was it, excellant customer service they are already on it!
    Apparently UK sold units should have a note enclosed explaining this - mine definitely didn’t.
    What a strange regulation though, it must be disabled for sale but then can be enabled - I’m sure that makes sense to someone somewhere
     
  9. European

    European Dive Travel Professional

    # of Dives: 500 - 999
    Location: EU
    29
    4
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    This issue is not a regular one. I have bought mine in 2017 in the EU and there was nothing to be unlocked. It worked right of the original box.
    The transmitters were bought separately.
     
  10. Vladimir78

    Vladimir78 Garibaldi

    # of Dives: 50 - 99
    Location: Romania
    1
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    @Tony1964 is it solved? I'm encountering the same issue and waiting to see if it will be solved.
     

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