?? about Leisure Pro

Please register or login

Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

Benefits of registering include

  • Ability to post and comment on topics and discussions.
  • A Free photo gallery to share your dive photos with the world.
  • You can make this box go away

Joining is quick and easy. Log in or Register now!

I often read these threads regarding the 'ole LP vs. LDS debate and I "go nuts" when some of you start posting about markup and profit margin etc. etc. I have to say some of you don't really understand the retail business and how it is suppose to work.
There is really no way I can begin to go into these business concepts at length here. I have spoken with some who have earned a MBA and once again simply didn't have a clue about retail business. I do want to try to clarify a few items and hopefully some will read this and understand why there is a difference between LP and a LDS.

Markup-take the cost of an item and mutiply it by a number and you get another bigger number- meaningless and doesn't have anything to do with retail.
Margin- the difference between the cost of and item and the amount that an item is sold for expressed in a %- VERY IMPORTANT number- this is the number you need to decide how much your "markup " is going to be.
Profit-Gross and Net-this can be determined several ways but simply put Gross is before expenses and Net is after everything is paid (what's left)

The biggest problem with LP vs LDS debate is that many people on this board look at a price that LP offers an item for and then compares it to an LDS and states that the LDS is trying to "rip them off" becasue of the difference in price. If the dive shop is trying to sell an item, let's use a mask as an example, for $75 and LP has it for $55. Is the LDS charging too much NO,NO,and NO. Is LP selling it too cheap, possibly.
The dive shop is probably operating on what is refered to as a "keystone" markup which is a 100% markup or actually a 50% margin. LP is probably operating on a lower margin, maybe, 20% (just guessing). LP is relying on VOLUME sales to make enough money at a lower margin to make a profit.
Now here is the kicker of why LP is such a problem for a dive shop and why some of us, or me in particular, don't like what LP is doing.
Most mfg.'s do not allow the LDS dealer (by virtue of a dealer agreement, and by threat of possibly losing their dealership) to sell on the internet.
LP acquires scuba gear by sometimes suspect methods, often refered to as "gray market", back door, overseas just about anyway they can other than buying direct from the mfg. with a dealer agreement.
The LDS can't compete or it will be difficult because they can't gain the volume sales to allow them to lower their prices without violating their dealer agreements.
Anytime a business sells an item at a lower price than what is their needed margin then they have to make up the loss by selling more items or other items for more.
An LDS often has a limited market, the area around their store that divers will travel to to make purchases. LP is "Worldwide"
It often said that an LDS should focus on other aspects of their business, service, instruction, etc. My experience is that these areas simply aren't that profitable and divers aren't willing to pay more for say air fills, or reg rebuilds. Services that LP doesn't offer.
I could go on but I find it difficult to "type" all this. In short it will be a sad day if and when the "dive shops" go away. They are dwindling fast.
If LP had to abide by the same constraints as some or most dive shops I am confident they would be operating their business in a different way.
If you purchase items from LP, in my opinion it's no different than buying a TV off the back of a truck. You don't know where it came from, and you don't know why it's so much cheaper. You don't care that there isn't a mfg. warranty, you're getting it cheap enough.
 
chris hecker:
I wanted a wetsuit, lds=$350 Ebay $90 (new) I wanted split fins, lds=$225 Ebay=$88 Then i wanted a mares proton ice, lds= "They are junk". When i asked why, "because we don't stock them"(no other reason) Why do I need to support them with equipment purchases? I have spent about $1000 on training for myself and one employee, next is nitrox course for 2, ice diving for 2, drysuit for 2,e.t.c., If i spent money on equipment there, I couldn't afford to pay for training!


Keep it up and that LDS won't even be there to do yur training!!

I find it hard to believe that you found the same gear for those prices, probably someone bought them didn't use them and now selling them that's "new".
How can someone on Ebay make a profit when they sell at a price lower than the MFG gets.

Re that Proton Ice: my LDs says same thing, but does stock it. It looks nice, but that's aabout it. There are much better regs for cold water (and are cheaper also)
 
Leisure Pro stocks Henderson wetsuits, Suunto computers, Sea & Sea cameras, Pelican cases, Princeton Tec lights, and most of the name-brand scuba gear such as Scubapro, Aeris, Mares, Dacor, Zeagle, Tusa, Genesis, Cressi Sub, Sherwood, etc.

So... why aren't the manufacturers upset? Wouldn't they be getting a higher profit from "their" dive shops? Sounds like they could put a stop to it... if they wanted to.
 
Michael Schlink:
Now here is the kicker of why LP is such a problem for a dive shop and why some of us, or me in particular, don't like what LP is doing.
.

Seems to me that most of the folks who don't like what LP is doing have a financial relationship with an LDS. Although, I have found a few LDSs who place the blame on the distributors and manufactures, rather than LP, where it seems to belong.

Thanks for the explanation of markup and margin.
 
Of course what LP are selling is not illegal. If it was, then the evidence is on their website for all the public (with access to a computer) to see. The manufactures have already made their money from the equipment LP sells. Maybe the LDS need to collectively state to the manufacturers that they are going to sell their stock on the internet. If they can't do this, then all it needs is someone to challenge this through the legal system to show that the market is not a natural one - subject to a regular supply and demand curve. Of course, the oil industry has been getting away with this for years. How on earth is a filling station selling "its own gasoline" subject to the price of crude if it all stays in-house? It's a big con which governments are prepared to accept as they all gain tax from the price at the pump!! A CC is not required to buy the equipment from a store so why do they care how the LDS sells?
 
DEEPLOU:
Keep it up and that LDS won't even be there to do yur training!!

If the demand form the training (or compressed gas) is great enough, it will be met. I see LDSs becoming more focused and efficient rather than all disappearing. But If they actually disappeared in some areas, I guess the divers would have no choice but to form clubs to support their activity on a non-profit basis, like in the old days.
 
Awap. I have no financial relationship with any LDS's. I can't stand Walmart, Home Depot and a few other business's along with a lot of internet sellers-JMHO- I do realize that they aren't going away and I have several business plans for LDS's to effectivly compete in todays market. Larry at Scuba Toys is an excellent BUSINESSMAN(person) with what appears to be a sound business plan. I also agree that a lot of LDS's fail miserably at just about everything they do. That said I would rather see some or most LDS's prevail and LP go away. They are at best marginal in their business ethics. If they had to play by the same rules that alot of dive shops HAVE to play by they simply couldn't operate in the same manner- JMHO-M
 
Michael Schlink:
Awap. I have no financial relationship with any LDS's. I can't stand Walmart, Home Depot and a few other business's along with a lot of internet sellers-JMHO- I do realize that they aren't going away and I have several business plans for LDS's to effectivly compete in todays market. Larry at Scuba Toys is an excellent BUSINESSMAN(person) with what appears to be a sound business plan. I also agree that a lot of LDS's fail miserably at just about everything they do. That said I would rather see some or most LDS's prevail and LP go away. They are at best marginal in their business ethics. If they had to play by the same rules that alot of dive shops HAVE to play by they simply couldn't operate in the same manner- JMHO-M


Why does LP have to purchase equipment through "back door" channels? Is it because OEM's will not sell directly to them?

Does this make the OEM's responsible for the behavior some consider unethical? Is it possible that if OEM's sold to LP as they sell to LDS's there would not be the behavior many find "unethical"? Are OEM's are using LDS's to artificially "prop up" selling prices? Why do OEM's prohibit LDS's from selling on the internet?

Dunno, me stupid :monkeydan
 
What the internet means for all business owners --- if you're in the middle, rethink your business.

If you survive by selling an easily shipped product at a high unit margin (20+%), you better find ways to enhance that product (e.g. free service for 2 years) or the internet will easily undercut you. LDS's are not the only business' going through angst as they have to adapt. I've bought most of my gear from the guy who trained me (except my FredT backplate :) ) because I just decided to keep the business local. But I did so to my financial detriment ... and more that just a 10% difference. The economics of that equation won't survive.

Never use and discard someone ... if you're not going to give the LDS your business, don't use up his/her time. That's pathetic. Do your own research online. There's plenty of info out there.
 
Typically a mfg. that wants a dealer, such as a LDS, to sell their product they allow them some "protected market" to sell to. Most if not all major scuba mfg.'s don't allow and prevent their LDS dealers from marketing outside their specific geographic area. Because LP isn't obligated by these agreements and are aquiring thier products thru "other" means they are marketing the same products in the same area as the LDS for lower prices. Meanwhile the LDS who is operating as an authorized dealer and abiding by the contract that they signed is trying to compete in a limited market. It's an uphill climb for the legitimate dealer, they can't market their products on the internet and even worse (and I'll bet alot of SB er's don't know this) The dealer is contractually obligated from discounting beyond a certain limited range at the risk of losing his ability to sell that mfg.'s line of goods.

Try to look at this way. You have been diving for a while, you love everything about diving. You become an instructor and then decide to open your own dive store. This is the American Dream for many and made America what it is. I digress. You find a place to open your store and then you contact some mfg.'s to purchase goods from. Let's say you like Oceanic, ScubaPro and maybe DiveRite or Halcyon for a "tech" line to offer to your customers. You buy a compressor to fill tanks, make arrangments to rent pool time or maybe build you own pool. Your off to the races.
Now Oceanic, ScubaPro and DiveRite all agree that you can be a dealer for them. You sign an agreement that includes that you will faithfully and professionally represent the product and company. You agree to certain buying limits and pricing AND that they won't let another scuba store carry their stuff right down the street from you. They limit how much you can discount their equipment and where you can market your products. Still all is good. Then one day after busting your bu*@ for quite awhile and for a small pay check while you're building your business you find out that someone can sell the same BCD that you sell for a price SIGNIFICANTLY lower than you can sell it for. They are selling on the internet where you can't.
Someone please explain to me why you're surprised that a dive shop owner is unhappy with LP. Explain to me why you think it's OK to go into that store and try on products and then go home and order it from LP.
I'm not saying it's illegal, it's just not right. Like I said it's no different than buying a TV off the back of a truck. But hey you got it cheap. That's what's important.
 

Back
Top Bottom