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I am happy to report Master is refunding our boat portion of the trip. As for giving them the benefit of the doubt re the accident, the boat clearly went on the wrong side of the channel marker. It was a substitute captain since the regular captain was on vacation. Two regular crew members said...

As a follow up, Master has said they will refund our boat trip cost (not the airfare) and offered us 50% off another French Polynesia trip. I think that is fair

Thank you for your suggestion. If they don’t agree to a fair compensation for losing our trip, we will dispute the charges with the credit card company.

I believe they are like “sister” companies owned by the same parent company, but I could be wrong.

Unfortunately, our trip on the French Polynesian Master was ruined when it ran aground a few days into the trip that began January 8. The boat was stuck on a reef after the captain steered it on the wrong side of the channel marker during calm seas with a full moon. I understand they are going...

We have been on both the Nai'i and the Fiji Siren, as well as other Aggressors. We had a really good trip on the Nai'i, although when we went there were very few of us on board and some crew vs management issues. The boat, the diving, and the food were all good though. The Siren was an...

My husband and I learned to dive together 18 years ago. I love traveling and diving with him. Virtually all our vacations center around diving (all over the Caribbean, Palau, Fiji, Indonesia), which I really enjoy. The day will inevitably come when, because of our health, we may not be able to...

I thank you all for your replies to this post. I'd like to clarify a few things about my original post. First, I chose not to name the operator because I do not believe they did anything technically wrong. I am not trying to get back at them or hurt them in any way; I was mostly curious how...

I'd like to get opinions from both travelers and those in the industry. When a customer cancels a reservation 178 days prior to the trip, and the policy is there is no refund of the deposit less than 180 days prior to the trip, would you give the customer a break? Would you want one if you were...

Thank you for the suggestions, but no, we do not do dry-suit diving yet. Perhaps eventually since we live near Monterey Bay and keep travelling to warm water places to dive! lol ---------- Post added January 19th, 2013 at 01:54 PM ---------- The Pelagian liveaboard and the Wakatobi Dive...

Thank you. I am looking into those ideas!

I'd still appreciate more feedback on my original question please. I must say Los Roques does look amazing though. Thank you.

Thank you for your input. I appreciate the Carribbean input too. I didn't say I'd seen it all, just that we've been there many time and were looking for something new. You gave us new ideas. I will continue to research those. ---------- Post added January 9th, 2013 at 07:05 AM ---------- Hmmm...

Hello. I am sorry to post a question about what I am sure has answers contained somewhere in the website, but I have literally searched for hours and am having some trouble figuring it out. We are trying to figure out where to go next end-of-December (2013) beginning of January 2014. We would...

Dove Palau aggressor and NAIA in Fiji. Both were great. We do not do photography, but all those macro people seemed quite happy on both boats. Of course certain sites were more pelagic oriented on both boats. Saw a school of hammerheads in Fiji in Bligh Channel. Saw too many sharks to count in...