PBenitez
Registered
Unfortunate and embarrasing... but true
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Fantasy Island Beach Resort, Dive & Marina is a hotel with a long history of hospitality and service...
And more importantly, I hope FI will pull through this and keep giving a good product: Quality diving and good value.
Cheers!
Great, but - FI must honor payments & bookings made to the authorized booking agent regardless of problems between the resort and the agent. You authorized them.Hi CODMAN,
I can assure FIBR Team is working really hard into making a better product for our clients. Putting a lot of effort in remodeling the facilities, getting new equipment, working on the service, etc.
I hope Rich comes thru for all affected and/or the resort honors legal bookings by their authorized agent on record on the dates paid.Given the way rich handled this, I tend to think my $125 is in his pocket, not fibr's, but I'll probably never know.
I wasn't going to comment on all this but I am part of CajunDiva's group leaving for Roatan next Saturday and this is my very first time in Roatan. My SO and I have been looking forward and saving for this trip to FIBR for 9 months now and it's very heartbreaking to think that 1 week before your trip you may not have a place to stay. I'd like to also commend Rich for stepping up and making sure that we were all taken care of. Even though I always try to put my positive spin on things it has been a very stressful week.