App extremely slow

[batdiver_82]

Hi, how long does it take to open the shearwater-cloud-app on your phones. On my phone (xiami redmi 5) it takes 57seconds to show the logged dives!! At the moment I've got 112 logged shearwater-dives. No problems with my wi-fi (250Mbit/sec).
Anyone else similar problems? Is there an option to save the dives on the phone/in the app so it doesn't need to sync all every time you open the app?

 

[Capt Jim Wyatt]

Took 5 seconds on my iPhone 15.

 

[Divin'Papaw]

Took 5 seconds on my iPhone 15.

Similar on my iPhone 13 Pro. Syncing is also super-fast, over both cell and wifi connections.

 

[-Sven-]

10 seconds with my 8 years old iPhone 8.

 

[batdiver_82]

Hmm... Dont know whats wrong with mine, maybe I will geht in contact with shearwater

 

[Allen-1]

Hmm... Dont know whats wrong with mine, maybe I will geht in contact with shearwater

before you do that, perhaps you could/should check your dive computer against another phone? You've got two devices, either one could be the issue.

 

[DeafGecko]

Did you get anywhere with this? I have the same issue with my Pixel 7, ~250 dives in the app.
It used to be fine, loaded super quick, but now it takes ages. It coincided around the time I changed from Rec mode to Tec mode - do you use it in Rec/Tec/CCR?

 

[batdiver_82]

No sorry, still the same ... It takes ages to load... Used it in tec mode all the time.
If U find a solution, please let me know!

 

[Alastor]

7 sec on Samsung S21 and 350 logged dive (Rec+Tec OC) on the app.

 

[DeafGecko]

Do you folks use Air Integration? Also which computers? (just trying to collate information then I'll get in touch with Shearwater)