When is the next firmware update?

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Shearwater may not have enough interest in your particular feature request to make it worthwhile to dedicate manpower to having a software engineer rewrite the code to accommodate such a request. What we view as a simple option additioan may entail a much larger effort than we assume. If it's not a common request, I can absolutely understand them prioritizing other updates.
 
Well, I would guess much more important stuff than your desire to have something like 81 minutes read 1 hour and 21 minutes. I'm not privy to Shearwaters upgrade path, and the idea that you're entitled to new features beyond the product you've already purchased is ridiculous.

Just because Shearwater is responsive to customer requests, doesn't mean they need to be responsive to YOUR request. You're the consumer, you don't have to buy their product, and if you don't like that they ignore your frankly quite silly request, you're free to speak with your wallet and buy something else.

I assume you're a grown adult. I would have thought that whining about something you are absolutely not entitled to just to get your way would have been removed from your repertoire of negotiating skills long ago.
 
https://www.shearwater.com/products/perdix-ai/

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