So it isn't Cave Diver causing trouble this time?? That may be a first.....
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OK.
I just sharted when I saw th OP.
Doc: what is the impetus for the post. I got's to know..LOL
Many apologies to everyone, especially Scubaboard staff. I've been censored so many times that I wrongly assumed it was Scubaboard staff again when my post was removed within seconds of clicking "post reply."
Turns out it was the Tusa equipment manufacturer who has moderation control over their own forum.
The details of my original post are not important. It was stinging enough that I think Tusa got the message, and that's what's important. I hope Tusa learns from their mistakes.
Many apologies to everyone, especially Scubaboard staff. I've been censored so many times that I wrongly assumed it was Scubaboard staff again when my post was removed within seconds of clicking "post reply."
Turns out it was the Tusa equipment manufacturer who has moderation control over their own forum.
The details of my original post are not important. It was stinging enough that I think Tusa got the message, and that's what's important. I hope Tusa learns from their mistakes.
Wonder no more: that's how we got them here. The internet is a scary place for a number of these manufacturers and having a bit of control is the only way they would agree to join.I've often wondered why the manufacturers were allowed to censor their own forum.
These deletions are anything but "often". They are the exception and many are due to inflammatory language or the poster having a clear agenda to embarrass the business.I can see it if someone is bashing their product without good reason, but often they delete threads so they don't have to deal with customers or to cover up threads about problem defects.
If you feel that your hosts are out of line, PM them. Be nice and help them understand a better way of handling complaints. They won't know if you don't tell them.A perfect example of this is when Oxycheq deleted a thread about all the problems with the Raider III/IV lights out of their fourm.
Many of the manufacturers here, like Oceanic and Zeagle, do that very thing already. Hopefully, you are showering them with accolades and buying their gear, so that the other manufacturers get the picture.My thoughts are if their product has a problem.... fix it. Don't "hide the truth" and make it look like a coverup..
Wonder no more: that's how we got them here. The internet is a scary place for a number of these manufacturers and having a bit of control is the only way they would agree to join.
These deletions are anything but "often". They are the exception and many are due to inflammatory language or the poster having a clear agenda to embarrass the business.
If you feel that your hosts are out of line, PM them. Be nice and help them understand a better way of handling complaints. They won't know if you don't tell them.
Many of the manufacturers here, like Oceanic and Zeagle, do that very thing already. Hopefully, you are showering them with accolades and buying their gear, so that the other manufacturers get the picture.
Wonder no more: that's how we got them here. The internet is a scary place for a number of these manufacturers and having a bit of control is the only way they would agree to join. These deletions are anything but "often". They are the exception and many are due to inflammatory language or the poster having a clear agenda to embarrass the business. If you feel that your hosts are out of line, PM them. Be nice and help them understand a better way of handling complaints. They won't know if you don't tell them. Many of the manufacturers here, like Oceanic and Zeagle, do that very thing already. Hopefully, you are showering them with accolades and buying their gear, so that the other manufacturers get the picture.
ScubaBoard presents a unique opportunity by providing a conduit from the end user straight to the factory. Quite often, you are bypassing customer service and talking with senior level staff, including presidents and owners. A lot of these manufacturer's forums are under-utilized and I encourage everyone to reverse that. Make it a point to engage them and help them understand just how important we are. Ask questions, make suggestions and don't forget to give them kudos when they deserve it. If you need to criticize, please do it respectfully and work with them to reach a solution. This is a learning experience for a number of these businesses and you have the chance of making a difference in how they will interact with the community.
The truth is never libelous or slanderous, and the truth should never be censored.
I hope posting customer dissatisfaction elsewhere on the board is fair game.