After encountering issues with our Zeagle regs (wife and me), I got an IMMEDIATE, like within a coupla hours, response from Scott Zeagle. Sent our regs in to Jim Fox at Zeagle, and as fast as they could be turned around, our issue was solved. Thanks again to Zeagle and everyone there involved. We'll continue to stand by our Zeagle gear like the company stands by it.