A series of emails I sent to Scubastore a short time ago.
1st set.
Dear Sir,
Thanks a lot for your question at Scubastore.com.
Unfortunately we need to inform you that we can not send any Scubapro products outside Europe anymore.
So we can't send you the DS4 XTX 50
We are really sorry for this inconvenience!
For your information, please see our Terms and Conditions (at the bottom of our web page):
The delivery of products of Scubapro Uwatec will be carried out only in directions included in the European Economic Space (Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Portugal, Spain, Sweden, United Kingdom, Cyprus, Estonia, Hungaria, Latvia, Lithuania, Malta, Poland, Republic Slovakia, Czech Republic and Republic of Slovenia).
However we are happy to invite you to purchase other brands to substitute your order.
Kindest regards,
Francesco
----- Original Message -----
From: Orders - Scubastore.com
To: 'Francesco Ricciardi'
Sent: Tuesday, March 16, 2010 11:29 AM
Subject: RV: Apeks regs
Enviado el: lunes, 15 de marzo de 2010 10:11
Para:
orders@Scubastore.com
Asunto: Apeks regs
Name: Mark Hancock
Country: Australia
Subject: Apeks regs
Text: I was about to put in another order for a DS4 XTX 50 but there were no Apeks regs on the reg page. Do you no longer sell them, or is there some error with the page
2nd set
Sir,
I don't know the reason, the only think I know is that we have a ban for some countries, including USA and Australia.
With Best Regards
Francesco
----- Original Message -----
From: Mark Hancock
To: Francesco Ricciardi
Sent: Tuesday, March 16, 2010 12:47 PM
Subject: Re: Apeks regs
I also notice that you still send Apeks products everywhere from Canada to China, none of these seem to be in the EU either..
Mark
Hale & Farewell
On 16/03/2010, at 10:20 PM, Francesco Ricciardi wrote:
Sorry for the nonsense,
but the distributor is the same here in Europe.
Anyway, Unfortunately we need to inform you that we can not send any APEKS products outside Europe anymore.
With many thanks
Francesco
----- Original Message -----
From: Mark Hancock
To: Francesco Ricciardi
Sent: Tuesday, March 16, 2010 12:05 PM
Subject: Re: Apeks regs
As the Apeks XTX DS4 50 regulator is an APEKS/Aqualung product & has nothing to do with Scubapro Uwatec, your response makes absolutely no sense at all.
Mark
Hale & Farewell