Windows Vista and S/W Runtime Error

[JerryR]

Here is my dialog with Oceanic, on what to do to fix my problem with the Software for my VEO 180, but I can't delete the Microsoft file. I have askedOceanic again, but they haven't responded. While Oceanic eventually responds to questions on their website, they are not punctual.... Anyone with a suggestion on how to get this to work?

Oceanic's Response: Uninstall the program then delete the Oceanic Folder (C:\Program Files)
and the DAO360 (C:\Program Files\Common Files\Microsoft Shared\DAO) file
and that should fix your problem.

Oceanic Technical Support



-----Original Message-----
From: Mark Lane
Sent: Tuesday, October 28, 2008 12:58 PM
To: David Drisdale
Subject: FW: Runtime Error




-----Original Message-----
From: Oceanic Website Form [mailto:service@oceanicusa.com]
Sent: Sunday, October 19, 2008 7:13 AM
To: Mark Lane
Subject: Runtime Error

To: Technical Support (service@oceanicusa.com)
- - - - - - - - - - - - - - - - - - - - - - - - -
Runtime error 3078, why? I run Windows Vista, have downloaded the new
drivers, but still, no luck. I have uninstalled, reinstalled and
re-downloaded the upgrade, but evertime the same error - no "unit of measure" This works fine on my Windows XP software computer, but not my Sony Vaio with Vista.

 

[TheGoast]

Have you tryed restoring your computer to a time before the error, using system restore?

To get to it in Vista:
Right click "My Compuer" and choose "properties".
Then click on "System Protection"

 

[Starcruiser]

The file may be in use when windows is running. Try starting the computer in safe mode (F8 on startup) then deleting the file.