What role do DM's, DG's, and Instructors play outside of training

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Jim Lapenta

Contributor
Scuba Instructor
Divemaster
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Location
Canonsburg, Pa
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In response to my "Who Is Responsible" post I've received a number of inquiries regarding the role these pros play outside of training. While I do not speak for anyone but myself I am going to try to explain this as I was trained, and subsequently as it really was. I will also put in my observations as a newer diver, a DM, and finally as an instructor as to what occurs on the boats I've been on in Florida, the Great Lakes, California, the St Lawrence, and Bonaire.

First of all I think defining just what the DM is on a boat is a good place to start. From my experience very few DM's on boats at larger operations and resorts are DM's. They usually are actually instructors acting as "DM's". But are they really acting as DM's or guides? Fact is from my PADI training a DM's primary role in the recreational setting is to anticipate and meet the needs of the INSTRUCTOR. Not the diver unless directed to by the instructor. The term Dive Guide is actually more accurate in my view based on what they actually do when in the water. Other agencies differ on what a DM can do and the duties they may perform but their role is to assist the instructor when training divers. Some expect them to also sell courses and gear but that is another topic.

The Dive Master's role, if on a boat, in the traditional sense is to check people in and out of the water, be sure they know the boat procedures, safety aspects, and watch for bubbles and respond to issues on the surface. They will also give a site briefing and give the general parameter for the dive such as time allowed, how much air to be back with, and entry and exit procedures. They may if asked help with gear, check to make sure your air is on, and assist you in and out of the water. Other than this their duties vary greatly from place to place and are not defined by their training but by their employer. Usually unless contracted for otherwise they do not get in the water as your buddy, monitor your air supply, control your depth or make up your dive plan. You are expected to do this. They may assign you a buddy if you don't have one but it is not part of their actual job as a "DM".

In places where the DM ( read DG) gets in the water and leads the dive they are not your buddy, they are not your pressure checker, and they are not the one who decides what you are comfortable with. They are there to point out stuff, navigate the course, and lead you back to the boat. If at any time you incur a problem they may respond if able. The fact is that most times they are so busy pointing things out and keeping herd over the group that alot of diver issues can get overlooked so the diver and his/her buddy need to watch out for each other. They will most likely go over signals with you but they will generally be more along the lines of "look here" "see that" or " time to go". When a problem does occur they may or may not be in a position to immediately assist, especially if the group is large. In Bonaire we had one DM to our group of 18. Now we had 3 instructors, a DM, some tech divers, and the rest save for two students doing checkouts were all experienced. In this case the DM was more or less along for the ride. He did show some cool stuff to some but was not really necessary.

But at any time we knew who was responsible for what and who and this makes things much easier. A DG unless contracted for again is not your buddy, does not plan your dive, monitor your air, or keep you safe. You and your buddy do this. So with this said why even have one? Fact is unless a place requires it or you want to be led to the cool stuff they are really not needed by competent, well trained divers. But the fact is that the last is not always the case and in order to reduce liability, minimize damage to fragile ecosystems, and keep people from killing themselves a Dive Guide is often employed in the places where many new and inexperienced divers seem to end up. Usually in warm water with relatively good conditions overall.

You do not find them on the Great Lakes, in Monterey, off the Outer Banks, in the St.Lawrence, or in the Florida keys where currents and more challenging conditions may be encountered. Why is this? You would think that more difficult conditions would require them. The fact is that those are the places that vacation and less experienced divers tend to go and the divers that do frequent these sites do not need or for that matter want someone in the water telling them what to do and where to go. These are the places that divers who are responsible and self sufficient frequent. They do not need an instructor to keep them safe.

And this is the next item. Why do they call them a DiveMaster when they are actually an instructor? Why not just say they are an instructor? Fact is I'm not really sure. I would always identify myself as an instructor. Even performing what would be considered DM duties are they still not an instructor?


To be continued tomorrow.
 
As promised here we take up with the issue of an instructor taking on a performing the duties of a DM or the newly termed Dive Guide. The reason that these places use instructors as Dm's or Guides is that a Dm is pretty much a drain on the resorts resources. A guide could be just one of the locals with no pro cert at all. But the instructor is not only a professional but a generator of cash. This makes him very valuable even though in many locations they receive the equivalent of squat when you look at the jobs they are expected to do. Many times their day begins very early. If the boat leaves at 8 they may have been up since 5 or 6. Then they are not done til sometimes late at night. If they have to clean the boat, rinse gear, fill tanks, etc they may not see home until 8 or 9 at night. For this they get sometimes minimum wage or less plus tips.


Where they are expected to make money is in getting you to sign up for additional classes while you are there. THis is the money maker. The resort may charge as much as 400 dollars for a 5 dive advanced class. The instructor receives a portion of this but the bulk will go to the resort. But they both make money. This is why they use them. A DM can do very little unless they are a mechanic, good with compressors, have a captains license, or something along those lines. Many think that DM's actually work at a lot of resorts. THey do not. DM's assist instructors. That is what they are really trained for.

Even more disturbing are the claims by so called schools that DM's can make money and get good jobs in these places. Especially after a 4-6 week course! This is a lie to get money into the schools.


The role that these people play when you are at a resort is subject in most cases to NO LAWS OR STANDARDS. It is what the resprt says their role is and what you are willing to accept so the onus is on you to determine what their role is, how it affects you and your loved ones, and decide if you are ok with that.

More later.. family calls....
 
Hmmm. Well, if I'm not teaching I don't advertise that I'm an instructor. As a general rule, I'll only show as much card that will get the dive op to let me do what I want.

If they ask for a nitrox cert (a valid request) I don't show a trimix card or my instructor card. I'll give them a nitrox card. I want to be under the radar.


All the best, James
 
I understand that but this not directed at instructors diving as an individual. When you are employed by a resort why don't they tell you the DM is not a DM but an instructor. Sometimes they will tell you, but otherwise the only way to find out the qualifications of the one leading the dive or acting as the Dive Master is to ask them.

If you are acting as the DM at a resort or on the boat shouldn't you let those in your charge know your actual cert level? Or do you consider these activities outside of actual training to not be in your scope of liability as a professional? If you do then we have a problem Houston! If you are getting paid to conduct dive operations and lead dives is it not your responsibility to let those divers know just how qualified you are to do that? Why would you conceal the fact that you have instructor credentials? Not directed at you specifically James but at all "pros" who work in this capacity.
 
I am working my way up to instructor, and I had this discussion with my instructor recently. He does show them his instructor card, but he also keeps it under the radar between him and the staff of the dive operation. That way if there is an emergency the staff knows that they can count on him to perform emergency support if needed without getting into trouble himself.

He likes to keep it under the radar for specific reasons. If the other people on board find out that he is in instructor they immediately seem to "need" some kind of instruction or think of him as a potential DM to tag along with when sometimes he is just as unfamiliar with the surroundings as the rest of them.

What is your opinion of that?
 
This is not the thread for that discussion. That has been beat to death. This is for new divers to make them aware of the titles they will encounter at resorts and dive operations, in order for them to have a better understanding of what to expect from the people taking them out and perhaps being entrusted with their lives. There is too much confusion and not enough information being given to them in OW class and as a result they are finding out (sometimes the hard way) that classroom and reality are two very different things.
 
In my experience leading dives, when I introduced myself as an Instructor rather than a DM, i would inevitably get someone on the boat who was confused as to what I was teaching. As a result, I stopped introducing myself as an Instructor, except for DSDs. I found it was more straightforward that way, and if asked, I always stated that I was an instructor. My current job gives all of us nametags with our cert level on it. So everyone who looks at my tag knows I'm an instructor from the photo lab.

Also, I would argue the reason DMs aren't hired in resort settings is because a DM cannot teach or lead a resort course. More so than classes (and only because very few people take a full class), resort courses and DSD programs are the money makers at many tropical locations. DMs also cannot handle open water referrals (or basic cert equivalent), which are another good source of income. Resorts want each individual to be able to cover as many jobs as possible, and so there must be a good reason to hire someone that is limited in what they can do.
 
I understand that but this not directed at instructors diving as an individual. When you are employed by a resort why don't they tell you the DM is not a DM but an instructor. Sometimes they will tell you, but otherwise the only way to find out the qualifications of the one leading the dive or acting as the Dive Master is to ask them.

If you are acting as the DM at a resort or on the boat shouldn't you let those in your charge know your actual cert level? Or do you consider these activities outside of actual training to not be in your scope of liability as a professional? If you do then we have a problem Houston! If you are getting paid to conduct dive operations and lead dives is it not your responsibility to let those divers know just how qualified you are to do that? Why would you conceal the fact that you have instructor credentials? Not directed at you specifically James but at all "pros" who work in this capacity.

I got you Jim.

Since I don't work in the capacity you refer to (I'm usually the client, eh?) I'm probabally not the one to ask.

However, as a diving professional, I do have expectations of the dive operation. Complete disclosure isn't on the list.

If they are working as a DM, and there to brief me, and do the head count to make sure I'm back on board, then I actually don't care if they are an instructor or not. I want them to do the DM job and do it well.


All the best, James
 
I agree with that as well. For me a DM actually can get in the way. But we usually know how good a DM is or what their level of training is after a brief conversation or just by observing them. New divers don't have that option. I'm hoping to give them a little extra info that could save them some hassles or confusion over just what the role of the person telling them what to do is. ANd hopefully encourage them to take a little initiative and find out. That way there are less surprises when the pro does not do something they thought he/she would.
 
Jim, this post and your "Who Is Responsible" post provide some valuable info for new (and not so new :D ) divers. I hope both get widely read, and my reply is mainly to give this thread a gentle "bump" so it will stay towards the top ;)

In both threads, I agree that there is often some very basic confusion and unrealistic expectations about what a DM's role is. This confusion is natural for many recently certified divers, because more than likely they have just finished a course in which they totally relied on the training and judgement of their instructor, and now see the DM/Dive Guide on their first big dive trip in the same light. Sometimes with serious consequences.

Thanks again for taking the time to write these posts.

Best wishes.
 

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