Horrible Experience In Confined Water Training

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She is a lousy instructor if that's how she's known. And the shop is crap as well if you are only getting two days of pool training. Means you are getting rushed, the sessions are long, and you are likely getting tired, cold, frustrated, and mentally and physically overwhelmed.

These kinds of classes are why so many people do not take further training, dive after their first set of checkouts or maybe one trip. But they are fast and that allows immoral, unethical, and greedy operations to get a lot of people through quickly.

And for this they are going to get some silver, gold, platinum, or cubic zirconia instructor badge from an agency whose training model is based on profit rather than skills and education.

This is the kind of training approach that resulted in this:

Before I retired, my OW class was a minimum of 6 two-hour sessions in the pool spread over 6 weeks so the student had time to absorb the info, did not get physically overwhelmed, and had time to practice skills in a logical progression. Not just tick them off on a slate.

And often the classes went longer because I had a reputation for being patient and able to help those who needed a little extra time and effort. I would use whatever resources we needed to give someone the education they needed. I had one student with anxiety issues. Not with diving. They expected too much from themselves and would get upset and overly critical of themselves. So I asked a former student to come in and talk to them.

That person had 25 years of experience as a mental health counselor. They just talked to them. And gave them a few tips to deal with being so self-critical.

Next pool session- they did great, and instead of focusing on the things they were having a hard time with, they focused on their successes and used that for confidence to work through the harder skills for them. Every student is different, and I tried to tailor my classes to the student. Not force the student to conform to my class. Some skills are easier if you switch the order around a build confidence. The agency I taught for allowed that. Some don't or discourage it and if the instructor doesn't have some creativity or understanding of different learning styles, they can't do it.

You did not fail. You weren't the deficient one. The instructor was. She was a failure for not adjusting the teaching style. Probably doesn't know how. The increasing amounts of weight are a dead giveaway that she's incompetent, no matter what the shop owner's opinion is.

That instructor needs to be reported, and you need to file a complaint with the agency against her. Understanding that if it's a busy shop, they are liable to blow you off because they make them money.

I even wrote a book for new divers who are wondering what their class should consist of. It's called
"SCUBA: A Practical Guide for the New Diver"
and is available on Amazon in print and Kindle formats.
I'm retired from teaching now, but I still try to help divers not get screwed over by the industry.
 
Thanks for the responses and validation. I was really starting to doubt if I even wanted to continue pursuing my OW cert after this experience. I'll definitely see about doing some snorkel-diving to get better with equalizing. That sounds like a really good idea and I appreciate the tip.

I got in touch with the dive shop and the owner was apologetic but also a bit dismissive. Said that she's their best instructor with over 20 years experience but is known to be "a little abrasive" and not good with students who are slower on the uptake. He offered another confined water session in a couple weeks one-on-one with a different instructor at no extra charge, so that's nice at least. I'd rather go somewhere else but I can't afford to retake the whole course or pay for a private session.

For the open-water dives I will definitely be taking my business elsewhere. The equipment they gave us for the confined water dives was not great. Several tanks were well outside their servicing dates, and a few of the regulators including my own were super leaky and hissing air. It somehow got even leakier on the second day and I had to swap to a new tank halfway through because it kept randomly going in and out of free-flow which used up a ton of air. They also gave me a wetsuit that was at least 2 sizes too big for me even though I gave them all my measurements in advance as requested. They brought me the next size down on day 2 and it was still too big, lol. Maybe it's normal to give bad and ill-fitting equipment for the confined water dives though, since it doesn't matter as much? I don't know. I didn't expect them to give us their top-tier rentals for pool diving but what we got felt pretty crappy after paying them $875. I'd like to assume they issue out better quality rentals for open water but I also assumed this would be a positive experience considering they have good Google reviews.
Anyone can get good google reviews if they commission enough people to give them one. That equipment is exactly indicative of what they will rent you for the OW dives. Or they will try to con you into buying your own. It is not normal, but it may be common for some shops to use crap gear in the pool. It is dangerous and risky as hell to do it, though. People have been injured in confined water training. I'll fitting gear and leaky regs can be deadly for a new diver.
 
Since you dreamed of doing scuba, keep with it. Once you get the hang of it you will love it. Your instructor sounds terrible, but it may be she is just not a good instructor for you. There are great instructors out there. When I took OW, I was the only student and I benefitted from that. If you can get a 1 on 1 with an instructor you mesh with you will be fine. I think I had to do the assent 3 or 4 times, it isn't something you are born knowing how to do.

I love scuba as I found a really nice group of people to dive with and I love being underwater, it is addictive. If you thought you wanted to learn because it is cool - it is. You just have to get past having an instructor that doesn't mesh with you. You might consider finishing up in a friendlier locale, Boston is not known for friendly people and it probably carries over into scuba instructors. Florida instructors are probably less antagonistic and might be what you need. I hope you make it through and find a nice group of people to dive with so you can enjoy scuba.
 
Bad instructor, bad equipment, it’s time to cut ties and move on to somewhere else.

That being said, and not placing blame on you here, but I do think it would be wise for you to spend some time getting comfortable in the water.

I grew up in Florida, snorkeling, free diving, swimming in the ocean since I was a kid. That made my OW certification very easy and natural for me. Understand it might not be as easy if you’re landlocked, but simply investing in decent fins, mask, and snorkel would allow you to get comfortable in the water on your own time - and that gear would still be used later when you get scuba certified. It might make the 2nd time around easier as you only need to focus on the scuba skills rather than scuba plus general water, mask, and finning comfort.
 
Teacher was totally NOT a good teacher. Shame on her and the shop that was ‘dismissive’ about the ordeal. Prior, to your next pool lesson with new instructor …share how intimidated and diminished you and how do you learn best. Emphasize whether you prefer a ‘see one’ ‘do one ‘ approach. The pace you prefer. You are a consumer and can succeed , ….
Years ago, I was glacier skiing and the guide , $500 each!,, was taunting me, as I struggled to keep up. I paused, and approached him and quietly told him “ I do best with encouragement NOT sarcastic coaxing …. Complete change and we had a wonderful adventure. Speak up and go slow. Lots to get comfortable with.
 
my OW class was a minimum of 6 two-hour sessions in the pool spread over 6 weeks so the student had time to absorb the info, did not get physically overwhelmed, and had time to practice skills in a logical progression. Not just tick them off on a slate.
I wish I had learnt to dive with a class like this. I did a very common 1 day at the pool plus 2 days open water type course. It wasn't too bad, as the instructors were patient and kind, but I had so much left to learn after completing the course.

I'm curious, how do the economics of a course like this works? How much more expensive is it for the students, and did you get enough students?

I'm not an instructor, and might never bother to become one. But purely for self interest I compare all the OW options in my corner of the planet. All the LDSs here teach a very typical PADI curriculum of a pool day plus 2 days in open water, with rather large cohorts per instructor. Not impressive at all! And when we get these new divers joining our social dive clubs, we end up having to mentor them a lot, they're so unprepared...

A couple of independent instructors here add an extra day, with a maximum of 3 students, to make sure the students are well prepared. But the price of these independent instructors is naturally much higher than the LDSs. They don't seem to do OW often, so they've gone to niche courses like tech instead.
 
I got in touch with the dive shop and the owner was apologetic but also a bit dismissive. Said that she's their best instructor with over 20 years experience but is known to be "a little abrasive" and not good with students who are slower on the uptake. He offered another confined water session in a couple weeks one-on-one with a different instructor at no extra charge, so that's nice at least. I'd rather go somewhere else but I can't afford to retake the whole course or pay for a private session.
That's encouraging at least. Sounds like the owner is at least trying to make it right. People learn differently, and that original instructor needs to work on some patience. For sure, though, that original instructor did not teach you. I'd give the second instructor a shot. If possible try to talk with that second instructor to at least let them know what you struggled with.

Between now and then, though. Any possibility you can practice snorkeling with mask and fins in a pool or somewhere? Getting comfortable with that portion will help when it comes to the rest of the gear.
 
She may be their ‘best’ instructor, but she clearly wasn't the best one for you. Take the shop up on their offer of another session. Decide after that.
So sorry that you had such a bad experience but happy that it didn’t turn you completely against diving. Hope things go better with the other instructor & that you can get comfortable & enjoy some amazing diving for years to come.
 
i cannot believe how bad some stories are about some instructors. i am sure we all can improve but come on. this is just unforgiveable.
i guess some are just out there to try and get through a course as fast as possible without any regard for how it affects the student.
pls know that you are not wrong. based on the details you provided, i would run as fast as i could to get away from whoever this person is.
i would report them to the shop (if they work through a dive shop) and would consider contacting padi directly.
i know it hard to make a decision when so much money id involved, but honestly, you need to do whatever you can to finish with a different instructor. otherwise you will either end up hating diving, or possibly get injured so you cant dive.
sorry this happened to you. these are the types of stories that make me just wanna certify people like you for free to make up for your bad experience.
 
I'm extremely comfortable in the water, pools, rivers, lakes, ocean - it doesn't matter. Swim on the water, or in it, all good. Years of swimming pool laps under water, (with my eyes open), going to the bottom of shallow lakes, diving through waves to turn around and ride them back in.

So it came as a real shock to me and to my instructor when I couldn't stay submerged breathing from a regulator. I had absolute faith in my ability to hold my breath underwater - but I didn't trust the equipment that allowed me to breathe underwater. I'd dunk under, and thirty seconds later I was racing for the surface.

It didn't help that I'm a nosebreather - and kept flooding my mask too. :(

I was lucky - I was the only student in the class and the instructor was my brother. We worked through it, but it took some creative thinking on both of our parts. I spent hours sitting on the porch wearing a mask and breathing through a snorkel to teach my subconscious that I could breathe that way.

It took me the better part of two weeks to earn my OW and Nitrox cards. It took a second vacation to earn my AOW card.

I'm certain that if the instructor hadn't been my brother, who was committed to teaching me so that I could share the pastime that he loves, I wouldn't be diving today.

To the OP - you should take your shop up on their offer - take a class with another instructor - the chemistry between you and that one isn't good - to put it mildly.
 

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