santafejoe
Contributor
Brands i use and like a lot are ScubaPro, Henderson ,and Aqua Lung.
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Dear God. Do NOT show that to Jax.![]()
Dear God. Do NOT show that to Jax.![]()
I was going to say the same thing....while I like the lights themselves (Princeton Tek Shockwave LED's), I don't expect to buy any more PT products again. I've sent 2 of these in for repair/replacement. The first finally came back, 60 days after I sent it to the dive shop. They in turn sent it back to PT & it was like a black hole. They finally had mercy on me & sent me one out of stock, since despite being told by PT that they had authorized replacing the light, the LDS still had not received it.
The 2nd I sent back, at the dealers instructions directly to PT. That light was delivered on 26 august. Still have not heard a word nor seen a repaired or replacement light.
IMO, this is utterly miserable, unacceptable customer service. If they're going to replace it, just how friggin' long does it take to grab one off the shelf & stuff it in a box & mail it?