warranty question

[ferretchen]

I recently purchased a brand new transpac and trek wing from an official dealer. The booklet that came with the harness claims a lifetime warranty, but on the dive-rite catalog site for the trek wing, the warranty link is broken (SCUBA Diving Equipment for Technical, Wreck and Cave Diving: Dive Rite, Inc - Page Not Found), and I don't know what the warrantee is (no paperwork with the wing).

I did find this general dive-rite warranty link, which is for one year.

SCUBA Diving Equipment for Technical, Wreck and Cave Diving: Dive Rite, Inc - Warranty Policy

So What's the story - are the harness and wing both warranted for life, or just the harness? Does the equipment have to be inspected like a reg set to maintain the warrantee?

 

[Dive Rite]

Hi Ferretchen,

Thanks for your inquiry. Sorry to hear you didn't receive a product manual with the Trek Wing. Like the harness, it also has a limited lifetime warranty. You can find the manual (should you want a copy) in the downloads section of the Trek Wing.

Or here is the warranty in brief:

Dive Rite BCs carry a limited lifetime warranty. Dive Rite will — at its sole discretion — repair or replace BCs proved to be damaged by faulty manufacture or material, at no cost, for the lifetime of the BC. This warranty applies only to the original retail purchaser.
It does not cover commercial or rental use, nor does it extend to units purchased from other than an authorized Dive Rite dealer. This warranty specifically excludes color changes, light fastness, or fading. Dive Rite does not accept responsibility for stains or transference or bleeding of color to other items. All BC bladders have a limited lifetime warranty against RF welded seam separation. No warranty exists for bladder punctures. If we deem a BC to be beyond repair — through no fault of the user — then, and only then, will we replace the affected component(s).


The wing and harness does not have to be inspected annually or at all to qualify for the warranty. Please do register your product however.

I hope this helps,
Kathleen