Tulum airport - anyone used it?

[Lorenzoid]

Has anyone here used the Tulum airport and, if so, how was the experience?

From what I have heard, negatives include that the airport is far from town, the road is not up to par, and the transfer vans or taxis between the airport and town can be pricey. Are we better off sticking with the tried-and-true transfer from Cancun until (if ever) they iron out the kinks?

I am also interested in the car rental situation at the Tulum airport. Is that working? Any issues with pick-up and/or drop-off?

 

[San Diego Climber]

Yes in March right as they were opening. Avoid at all costs. Long story short my bag didn’t make a connection (domestic within Mexico) and took three full days to get it even though it made it to Tulum later the day I arrived. That airport was absolutely not ready for prime time and I’ll continue using Cancun.

 

[San Diego Climber]

And yes transfers are insanely expensive. Thankfully I had someone picking me up.

 

[San Diego Climber]

The only plus side is the road in is complete and quite scenic, and if you’re staying in Tulum it’s indeed easier than flying via Cancun