Just came back from FIBR. I had a great time. I know there's a lot divers who prefer CCV, but I go with a large group of divers and stay wherever we're booked... (mmmooooooo). OK, now that's out of the way...
Flying by TACA is kinda ok. There was some lost luggage. Basically, the plane was overweight flying into Roatan, so they just pulled bags out. Now the kicker. The airline said the bags would be on the next flight out at 3pm and would arrive at the resort. Well 3pm comes and goes and no bags, no call. The people with missing bags decide to go out to the airport to check. Typical of service there, the bags came in but noone bothered to check or call or send them to the resort. In fact, it was only at the insistence of the driver who could speak the language that anything got done at all. The driver stayed beyond his work hours and fought with the airline to have someone look for the luggage. All the luggage was recovered (sitting behind the counter!) and kudos went out to the FIBR driver who helped us out.
The resort itself was recently bought by new owners and is undergoing changes. Some are readily apparent. First, the dining area and lounging area have been expanded to just about double what the original lobby/bar area was. It's all open air now and there's a nice breeze that flows through there. There's also a new pool with swim up bar. I'd have to say that there's new paint and the lobby and dining areas are much improved.
The rooms though leave much to be desired. Our assigned room had sliders on the first floor that didn't lock and the bathroom door was hard to close shut. We changed our room and the second room had a toilet that needed repair. Someone came out to fix it 4 times. Finally, we just pulled the lid off and flushed by pulling the stem up by hand. Also the air conditioner quit on us and it had to be replaced. Kudos to FIBR because they did replace it within a day. Other people in our group had to change rooms because of the need for repairs also. Not a good sign.
Flying by TACA is kinda ok. There was some lost luggage. Basically, the plane was overweight flying into Roatan, so they just pulled bags out. Now the kicker. The airline said the bags would be on the next flight out at 3pm and would arrive at the resort. Well 3pm comes and goes and no bags, no call. The people with missing bags decide to go out to the airport to check. Typical of service there, the bags came in but noone bothered to check or call or send them to the resort. In fact, it was only at the insistence of the driver who could speak the language that anything got done at all. The driver stayed beyond his work hours and fought with the airline to have someone look for the luggage. All the luggage was recovered (sitting behind the counter!) and kudos went out to the FIBR driver who helped us out.
The resort itself was recently bought by new owners and is undergoing changes. Some are readily apparent. First, the dining area and lounging area have been expanded to just about double what the original lobby/bar area was. It's all open air now and there's a nice breeze that flows through there. There's also a new pool with swim up bar. I'd have to say that there's new paint and the lobby and dining areas are much improved.
The rooms though leave much to be desired. Our assigned room had sliders on the first floor that didn't lock and the bathroom door was hard to close shut. We changed our room and the second room had a toilet that needed repair. Someone came out to fix it 4 times. Finally, we just pulled the lid off and flushed by pulling the stem up by hand. Also the air conditioner quit on us and it had to be replaced. Kudos to FIBR because they did replace it within a day. Other people in our group had to change rooms because of the need for repairs also. Not a good sign.
glad you were able to recover your bags
