I've bought several items from Leisure Pro and have never had a problem and everything came with a manufacturer's warranty including life support items. I always gave my LDS first option to match the price, which they did with my new BCD and saved me $200. I did buy a regulator (Mares V16) from Leisure Pro which sprung a leak and it was no problem replacing it. Don't know what the fuss is all about with Leisure Pro, they are just another scuba equipment dealer. Maybe people are naturally distrusting of a great deal.