Obviously, we could do a lot of finger pointing and Astrodad is right: many businesses are run in this fashion. We are not and while I am at the helm, we never will be.
We are a SOLUTIONS BASED company. Rather than expend our energy by pointing fingers and thereby destroy our creativity in the process, we endeavored to RESOLVE the situation. Resolve it we did and I fully appreciate the warm well wishes we are getting for those who accomplished this task.
I would hasten to say that the person who thinks their data is TRULY safe from Murphy is deluded... and then some. All plans have failure points, and we identified several of ours. I like the proactive solutions that have been offered by our staff and our providers. Many of them have already been implemented and we should not have to endure this pain again. But that Murphy guy is so darned relentless.