Don’t get radical just yet. Probably easier to try to fix it yourself than a trip to the dive shop that failed you.
See the diagram below-not exactly the same valve, but close enough for government work. Make sure the air if off and you have no leak.
You may have to modify a thin flat blade screwdriver (cut a notch) to:
Remove item 7,9,6, and 10.
Re-torque item 4.
Temporarily install the knob so you can operate the valve.
Temporarily install a regulator and open the valve.
Leak stopped? Turn gas off and put everything back together-you’re done.
Leak not stopped? Turn gas off and take it back to the shop
………………………. Or…………………………..
Remove item 4 and replace item 17 (and 16 if you have one, but I don’t think you would be asking your question if you did.)
Inspect 8 for anomalies, if OK put everything back together. If not OK, take back to shop and have them make good on the repair.