Talk about being blessed today

[Gary D.]

A while back I took a couple of matching tanks in for their hydro and went in to pick them up today. Both were matching yellow but one was a little off.

The shop owner said he picked up the tanks from the hydro shop and noticed a shinny spot on one. A closer inspection showed a chunk of metal missing from the side of the tank. Not a scratch or a nick, but a chunk of metal missing. Over 50% of the metal thickness was gone.

No argument out of the hydro shop. They said something like a forklift must have hit it.

Remedy, the tanks don’t match but the old one was a 1993 vintage and the replacement is a 2003.

Hummmmm, I think I made out.

14 more hydros and I’m done for this cycle.

Gary D.

 

[MXGratefulDiver]

At least they were reputable enough to admit it was their mistake ... sounds like a place worth doing business with.

... Bob (Grateful Diver)

 

[JDostal]

That's really cool that they owned up to it. Awesome deal!

 

[scububa]

Also impressed the owner picking them up was attentive to the damage. So much easier to pay the bill when you are getting the service (or more) than you bargin for, eh?

 

[JDostal]

That's even better. It's why I'm on the "lds is great" side of things (not trying to start that debate...just sayin'. I've gotten so many above and beyond the normal level of service things from those guys, I feel just terrible going anywhere else. Pre-emptively hyrdoing/vip'ing my tanks, warrantying things that are slightly out of warranty...I love my shop!

 

[MB]

...using those tanks as gongs!