Trip Report Sydney, Australia-April 2024

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Came across this post a bit later but I just want to say, as a Sydney resident for nearly 10 years now that does do semi-frequent diving here, that:

1- Sydney boat diving is indeed often a shitshow due to a mix of the dive culture and the vis, which is rarely stellar. I stick to shore diving because it's just that much easier to bail on a bad day than when on a boat. The boat charters here are expensive and have a mix of "suck it up bro"/UK stoic diving culture. Now, as another person said, Sydney is not a resort diving destination so that's fine for the local folks to expect, but the problem is that they often market themselves to the visiting tourist market. Now, the primarily shore-based dive companies, like Dive Centre Manly / Dive Centre Bondi, are much better for visitors and chill diving.

2- Despite all their good reviews on Google, I tried SDC once and wouldn't try them again. There were a few reasons for this:. First, on my charter, the guide/DM who I believe was the owner told me he would be my buddy. Then proceeded to bail on me for the entire dive, swimming off into the deep to take photos of random things, wasn't around for my safety stop, etc. I don't actually care if the DM is buddied with me or not, but don't volunteer if you don't actually want to be a buddy, just let me third wheel with someone else. Second, we had snorkelers on our boat but the dive spots selected were absolutely NOT snorkel friendly. We were diving the outer heads and so the snorkelers were pointed at section of heavy waves right near the walls with very much a suck it up attitude given to them when they decided to sit out the second dive. Third, the DM's attitude. When I was on the boat he was yelling at the captain for breaking something. Then, he got angry when I tried to adjust my rental gear weighting. I had rented a wing on this dive because my Hydros was getting repaired, and he excessively overweighted it. So I start taking weights out to match my normal weighting, he starts yelling at me not to. Turned into a really frustrating discussion where he was insisting I need to keep those weights, pulling them out of my hands, etc. Fine, I said, I'll try it for the first dive despite, y'know, having like 200 dives under my belt and knowing my darn weighting in Sydney (and other) waters. Of course, I plummeted like a rock and the whole dive struggled with the standard overweighting issues. When I came up for the second dive, I started taking the weights out, and he starts yelling at me again that my weighting was perfect. He had some similarly snippy statements at other patrons when they tried to give feedback after the second dive, when he didn't dive the plan. Honestly this third point is why I never left a Google review, I just don't know that the feedback would result in any change as there is stubbornness at play. They tell you to write them a good review to receive 10% off the next charter, which probably colors the great reviews you see.
 
Came across this post a bit later but I just want to say, as a Sydney resident for nearly 10 years now that does do semi-frequent diving here, that:

1- Sydney boat diving is indeed often a shitshow due to a mix of the dive culture and the vis, which is rarely stellar. I stick to shore diving because it's just that much easier to bail on a bad day than when on a boat. The boat charters here are expensive and have a mix of "suck it up bro"/UK stoic diving culture. Now, as another person said, Sydney is not a resort diving destination so that's fine for the local folks to expect, but the problem is that they often market themselves to the visiting tourist market. Now, the primarily shore-based dive companies, like Dive Centre Manly / Dive Centre Bondi, are much better for visitors and chill diving.

2- Despite all their good reviews on Google, I tried SDC once and wouldn't try them again. There were a few reasons for this:. First, on my charter, the guide/DM who I believe was the owner told me he would be my buddy. Then proceeded to bail on me for the entire dive, swimming off into the deep to take photos of random things, wasn't around for my safety stop, etc. I don't actually care if the DM is buddied with me or not, but don't volunteer if you don't actually want to be a buddy, just let me third wheel with someone else. Second, we had snorkelers on our boat but the dive spots selected were absolutely NOT snorkel friendly. We were diving the outer heads and so the snorkelers were pointed at section of heavy waves right near the walls with very much a suck it up attitude given to them when they decided to sit out the second dive. Third, the DM's attitude. When I was on the boat he was yelling at the captain for breaking something. Then, he got angry when I tried to adjust my rental gear weighting. I had rented a wing on this dive because my Hydros was getting repaired, and he excessively overweighted it. So I start taking weights out to match my normal weighting, he starts yelling at me not to. Turned into a really frustrating discussion where he was insisting I need to keep those weights, pulling them out of my hands, etc. Fine, I said, I'll try it for the first dive despite, y'know, having like 200 dives under my belt and knowing my darn weighting in Sydney (and other) waters. Of course, I plummeted like a rock and the whole dive struggled with the standard overweighting issues. When I came up for the second dive, I started taking the weights out, and he starts yelling at me again that my weighting was perfect. He had some similarly snippy statements at other patrons when they tried to give feedback after the second dive, when he didn't dive the plan. Honestly this third point is why I never left a Google review, I just don't know that the feedback would result in any change as there is stubbornness at play. They tell you to write them a good review to receive 10% off the next charter, which probably colors the great reviews you see.
Thanks for sharing your experience as a resident. You can imagine what it was like as a tourist. The "suck it up" mentality makes sense and I hadn't thought about it that way, with just a single day of diving. Indeed, it was expensive. I've heard that Australians often go to Indonesia for diving, both for a cheaper holiday and better diving conditions.
 
When in April did you dive? As pointed out earlier, the weather has been atrocious here for the past 8 weeks or so, with almost record rainfall and huge seas. I have only done 3 dives in the past month since returning from a dive trip to Bali. Normally I would do 10 to 12 at a minimum.

As to the operator, I know that he goes out in conditions that I have cancelled dives on my own (private) boat.

The diving in Sydney is world class and with so much variety. However, you need to know where to go, especially considering the forecast weather conditions. What can be good at one site can be rubbish at another. Anyway, for others thinking of visiting Sydney and diving, don't judge it by the OP's experience.
Agree, Sydney has some really great dive spots. I remember a visitor from the Philippines remarking at how he saw more fish in CTB than he'd seen at home. That said, I just stick to a few go-to sites these days because it's no fun driving around the city to find different dive spots. CTB is good almost always, and Chowder Bay for when only the harbour sites are good. There's always something cool to see around CTB!
 
Did you read this dude and think about it or did it just fall out of your fingers

I've heard that Australians often go to Indonesia for diving, both for a cheaper holiday and better diving conditions.
 
Thanks for sharing your experience as a resident. You can imagine what it was like as a tourist. The "suck it up" mentality makes sense and I hadn't thought about it that way, with just a single day of diving. Indeed, it was expensive. I've heard that Australians often go to Indonesia for diving, both for a cheaper holiday and better diving conditions.
Well, the thing is that it's kind of an Australian cultural thing, and it's not always bad (e.g. we don't tolerate abusive customers because we're begging for tips, like what happens in other countries). So I don't want to malign the whole country. But, sometimes we are guilty of letting it go to an extreme where it drives stubbornness and an unwillingness to change or adapt to shifting expectations. I think this is also just a challenge in the diving industry as a whole, which was historically dominated by much smaller/niche groups with a more stoic attitude, but has now expanded to have even local divers of all walks of life interested in the sport.
 
But, sometimes we are guilty of letting it go to an extreme where it drives stubbornness and an unwillingness to change or adapt to shifting expectations.

You have just described NZ (not the famous Dive Tutukaka! of course), but customer service pretty much everywhere else. Dive operators perpetuate the myth that we are a warm water diving destination. That is definitely not true!

When I lived in the UK, a particularly grumpy dive boat skipper was often heard saying "get off my f***ing boat" when divers were getting in to the water. It was not said in an endearing manner!

Neither country gets top marks for customer service!
 
I've heard that Australians often go to Indonesia for diving, both for a cheaper holiday and better diving conditions.
This would be the equivalent of saying Americans go to Cabo Mexico for the same reason.

I have been to Cabo and then to Socorro, that trip was over AU$10,000 (back in 2017) and 24hr of flying to get there (so far one of my best trips but also the most expensive, and would be considerable more expensive now)

So, yeah, we do go to Indonesia for diving, mainly as it's in our backyard, it's cheaper to fly to and the water is warmer and clearer pretty much all the year.

But we also have the Solomons Islands, Fiji, PNG, Vanuatu and many more tropical destinations in easy reach to visit similar to Indonesia.
 
You have just described NZ (not the famous Dive Tutukaka! of course), but customer service pretty much everywhere else. Dive operators perpetuate the myth that we are a warm water diving destination. That is definitely not true!

When I lived in the UK, a particularly grumpy dive boat skipper was often heard saying "get off my f***ing boat" when divers were getting in to the water. It was not said in an endearing manner!

Neither country gets top marks for customer service!
Tutukaka was an amazing op, no doubt!
 
Thanks for sharing your experience as a resident. You can imagine what it was like as a tourist. The "suck it up" mentality makes sense and I hadn't thought about it that way, with just a single day of diving. Indeed, it was expensive. I've heard that Australians often go to Indonesia for diving, both for a cheaper holiday and better diving conditions.
Yes, yes we do! Having dived 1m viz and the worst surge I've ever experienced in Cabbage Tree Bay this morning, I am already planning my next trip to Indonesia!

Edit - just to be clear, the worst surge I've ever experienced at Cabbage Tree Bay, not the worst surge I've ever experienced, anywhere.
 
Yes, yes we do! Having dived 1m viz and the worst surge I've ever experienced in Cabbage Tree Bay this morning, I am already planning my next trip to Indonesia!

Edit - just to be clear, the worst surge I've ever experienced at Cabbage Tree Bay, not the worst surge I've ever experienced, anywhere.
Yeah it's been quite shite recently all around this year. I don't dive much in winter as it is since I'm always too cold to enjoy it, but the visibility reports have been pretty terrible compared to normal winter when we're meant to have good vis.
 
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