Suunto, You Suck!

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Come on, by your admission they cheated and sent you a new one. Not fair.
Who would want to support a company like that? :)

The explanation was that the original Petral parts stock was lacking (I suspect it's been discontinued as it no longer appears in their site) so they just replaced it.

Ya, I hate that kind of deception. :)

I mentioned to a 'Murican friend that I think we Canadians get a "preferred" status just by virtue of our residence. Service Depots are at something of a disadvantage when it comes to the old "Oh, he's a good guy, let's just send him a new one...".

Perhaps more telling is that my story really isn't all that unique.
 
https://www.shearwater.com/products/perdix-ai/

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