RonFrank
Contributor
This strobe is capable of 12 stops of manual control (this is based on the specs I've read, not experience). The ONLY way you are blowing out photo's when using the lowest setting on the strobe at f8 is because you are NOT controlling the strobe, or you are not shooting at f8.
My bet is the strobe is firing full regardless of what you are attempting to adjust, OR the camera is NOT getting set to F8.
So, are you/wife familiar with the stobe and photography in general? Can the place you purchased this from help?
The easiest way to diagonose if this is a problem with the stobe or the user is to measure the flash with a flash meter. Your local camera dealer can help. If that is not an option, than maybe post some images, and give us the EXACT settings, both on camera, and on strobe.
My bet this is user error, but there is a possibility of a defective strobe.
My bet is the strobe is firing full regardless of what you are attempting to adjust, OR the camera is NOT getting set to F8.
So, are you/wife familiar with the stobe and photography in general? Can the place you purchased this from help?
The easiest way to diagonose if this is a problem with the stobe or the user is to measure the flash with a flash meter. Your local camera dealer can help. If that is not an option, than maybe post some images, and give us the EXACT settings, both on camera, and on strobe.
My bet this is user error, but there is a possibility of a defective strobe.