Okay, I've read or at least skimmed all these posts in this thread. I'm not going to repeat any of what others have said. But I think most (I saw one exception) everyone have missed an important point. I believe that your Cressi Master Chromo regulator is the T-10 model, which has an environmentally sealed first stage. Why? Well, that's the only explanation of the grease on the outside of the regulator, and the Cressi manual states,
https://www.cressi.com/easyUp/file/instructions/DIRECTION_FOR_USE_REGULATORS_uk.pdf
This is important because when the silicone grease is heated, it becomes more like liquid, and flows. It would flow out the small holes which normally would hold the silicone grease inside, and get all over both the regulator and other stuff.
Now, if the silicone grease is inappropriately applied, it could be on both the outside (environmental unit is outside the internals of the regulator) and the inside. I had that happen once with my Scubapro Mark V/AIR I regulator. I found silicone grease on the inside of my AIR I second stage!!! I took the regulator to the dive shop, and found that the owner had not only filled the environmental unit, but had also put a bunch of silicone grease into the internals of the first stage, which had been blown through the inside of the LP hose and into the second stage. He said something to the effect of,
"Oh, you use the the theory that the grease should only be in the environmental unit."
Well, I have a health background, and know that grease should not be breathed. That was the last time I used that dive shop, or actually any dive shop, to service my regulators. I became a DIY diver, servicing my own regulators, as I had been trained by the U.S Navy in regulator repair.
For your regulator, if the silicone grease did get inside the second stage, it is possible that it caused the diaphragm to slip a bit under suction, causing the water leak. Those leaks can become pretty bad, as I had one on my Dacor Pacer (plastic version), and had to switch to my other Dacor Enduro second stage for the rest of the dive (it was a solo dive).
Sending it back to the dive shop allowed them to fix any problems, and conceal anything that they did which may not have been according the manufacturer's specifications.
SeaRat
But Cressida doesn't state how the first stage is sealed. Most likely it is sealed using silicone grease. You fill the space normally occupied by air/water with silicone grease. This allows the water pressure to be transmitted through the grease to the diaphragm (I believe this is a balanced diaphragm design, on page 52 of the below manual.The T10 has an isolation and anti-freeze SC (Sealed Chamber)kit that completely isolates the diaphragm and the spring from contact with the water, making it ideal for use in extremely low temperatures and dirty waters.
Regulators & Octopus-T10-SC Cromo Master Cromo
https://www.cressi.com/easyUp/file/instructions/DIRECTION_FOR_USE_REGULATORS_uk.pdf
This is important because when the silicone grease is heated, it becomes more like liquid, and flows. It would flow out the small holes which normally would hold the silicone grease inside, and get all over both the regulator and other stuff.
Now, if the silicone grease is inappropriately applied, it could be on both the outside (environmental unit is outside the internals of the regulator) and the inside. I had that happen once with my Scubapro Mark V/AIR I regulator. I found silicone grease on the inside of my AIR I second stage!!! I took the regulator to the dive shop, and found that the owner had not only filled the environmental unit, but had also put a bunch of silicone grease into the internals of the first stage, which had been blown through the inside of the LP hose and into the second stage. He said something to the effect of,
"Oh, you use the the theory that the grease should only be in the environmental unit."
Well, I have a health background, and know that grease should not be breathed. That was the last time I used that dive shop, or actually any dive shop, to service my regulators. I became a DIY diver, servicing my own regulators, as I had been trained by the U.S Navy in regulator repair.
For your regulator, if the silicone grease did get inside the second stage, it is possible that it caused the diaphragm to slip a bit under suction, causing the water leak. Those leaks can become pretty bad, as I had one on my Dacor Pacer (plastic version), and had to switch to my other Dacor Enduro second stage for the rest of the dive (it was a solo dive).
Sending it back to the dive shop allowed them to fix any problems, and conceal anything that they did which may not have been according the manufacturer's specifications.
SeaRat