SP-350 Firmware Update Failure

[blahblah]

Has anyone had an update failure occur

Mine failed during the update and now the camera is inoperable


Any suggestions bar sending it to Olympus

 

[liberato]

Oh, sorry to hear about that. I do not have any suggestions for fixing it yourself. Is that the Ni-MH battery fix or is there something newer? If it is old enough to need that it is probably out of warranty, too. Really bad luck!

 

[sunkarm]

i had mine several time the update firmware failed while downloading but it did not ruin the camera. the fsailure occur because of the awful network connections down here in Indonesia. I am sure oly can fix it for u.

 

[blahblah]

Camera was about 2 weeks old and has seen 1 dive.

I recently flooded my sp-310 so I upgraded


From the Olympus Master menu it had one firmware update
other than that I can't tell you now as the camera is in locked mode

 

[sunkarm]

i had mine several time the update firmware failed while downloading but it did not ruin the camera. the fsailure occur because of the awful network connections down here in Indonesia. I am sure oly can fix it for u.

 

[AndyT]

A friend of mine had a similar problem - his internet connection failed while doing the firmware update . As far as I know the only way to fix it is to send it to Olympus.

 

[Larry C]

I haven't felt the need to download the firmware as I don't do AA batteries, but the few times my camera has locked up, the solution was pull out the batteries and let it sit awhile, charge them and reinstall.

 

[gert7to3]

Try LarryC's suggestion first.

If you get the camera going, try the update again. Also, I had trouble updating one of my cameras with Comcast on a Mac. I tried with a PC on another internet service and got it done.

Unfortunately, the Olympus firmware upgrade instructions warn against disconnecting or loosing connection to the camera before the upload has been completed. As I understand it, any failure to do this could require a trip to Olympus service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

 

[RockyHeap]

THANKS for the tip........no way I'm going to risk flashing the new software........

I was going to do it to my 2 SP-350's, but as I'm leaving for 2 weeks in Fiji in 3 days, no way I'm going to chance it.

I've found with my SP-320, that if you get the low battery warning during a dive, just turn the camera off for a minute and you'll get another 5 minutes of shots before the red warning comes back.

 

[gert7to3]

Rocky, have a good trip.

The firmware update is only necessary if you are using AA batteries. The issue is that they provide power at a lower voltage (2.4 V vs. 3.0V+) than the CR3V batteries. The camera sees the lower voltage as a sign that the batteries are discharged.