bergstenba
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- Messages
- 11
- Reaction score
- 1
I am quickly souring on Oceanic gear, My wife's ION3x mask developed a leak at depth causing issues (flooding). the mask was right at the end of warranty when it happened and out of warranty when we got back. I e-mailed Oceanic to see if anything could be done and yep over a week now with no answer what so ever. Not what I would expect from an expensive mask and more over not what I expect from a good manufacturer.
While on the web site I also saw that the QLR weight system my BC uses has issues and is being replaced. Again I filled out the form it's been a week and not so much as a peep. come on guys I bought this equipment to use not sit around for months because a new weight system wasn't properly tested before it was produced. Even an e-mail of any kind would have been nice, I left my phone number also and not even a call....anything....
OK what am I doing about all of it. Well the BCD is solved (not that I am not expecting my new weight pockets I am) I solved by the fact that my ScubaPro Knighthawk will be in next week. While I was at it I took care of the reg with a new Sub Gear SG-1000. Will solve the wife's mask soon by replacing it with another brand along with all of her other Oceanic gear. Do we understand the trend here? I had a choice, I made a bad choice, I am rectifying the choice.
While on the web site I also saw that the QLR weight system my BC uses has issues and is being replaced. Again I filled out the form it's been a week and not so much as a peep. come on guys I bought this equipment to use not sit around for months because a new weight system wasn't properly tested before it was produced. Even an e-mail of any kind would have been nice, I left my phone number also and not even a call....anything....
OK what am I doing about all of it. Well the BCD is solved (not that I am not expecting my new weight pockets I am) I solved by the fact that my ScubaPro Knighthawk will be in next week. While I was at it I took care of the reg with a new Sub Gear SG-1000. Will solve the wife's mask soon by replacing it with another brand along with all of her other Oceanic gear. Do we understand the trend here? I had a choice, I made a bad choice, I am rectifying the choice.