I've owned and used Sony camcorders since the mid 80s. I've personally had 6-7 Sony camcorders in my current housing over the years ranging from 8 to HDV.
I had just finished a night dive here and was trying to capture my HDV footage from my Sony HC-7 to my computer for editing. I turned on the camcorder without even trying to eject the tape and got the C:32:11 message. What the? The tape was still inside the camcorder!
I've had this error message (relating to the tape transport mechanism's door) on my mini-DV (Sony TRV-17) a number of times, but it was always fixable by eliminating the power source and reaffixing it.
Not so with my HC-7. I have tried everything I've read on the Internet about this error and nothing has worked. I can't use the d@mned camcorder or edit any of my HDV footage.
When I searched the Internet for specific fixes, I did see a number of ways to "remedy" this including banging on the camcorder bottom. What struck me was how common this error is not just with Sony's HC series, but a wide range of Sony camcorders.
I have heard that Sony will "repair" what many think is an engineering defect for a mere $200-500. I bought Sony camcorders because they were reliable. I guess quality there has declined as with many other products.
I wrote the CEO of Sony America a long letter outlining the many problems I've encountered with the HC-7 since I bought it. So far the letter hasn't filtered down to someone within the organization who can actually take time to write and respond.
Anyone else here with the C:32:11 error message? Have you found a fix that works for the HC series short of taking a hammer to it (as one poster did... with success!).
I had just finished a night dive here and was trying to capture my HDV footage from my Sony HC-7 to my computer for editing. I turned on the camcorder without even trying to eject the tape and got the C:32:11 message. What the? The tape was still inside the camcorder!
I've had this error message (relating to the tape transport mechanism's door) on my mini-DV (Sony TRV-17) a number of times, but it was always fixable by eliminating the power source and reaffixing it.
Not so with my HC-7. I have tried everything I've read on the Internet about this error and nothing has worked. I can't use the d@mned camcorder or edit any of my HDV footage.
When I searched the Internet for specific fixes, I did see a number of ways to "remedy" this including banging on the camcorder bottom. What struck me was how common this error is not just with Sony's HC series, but a wide range of Sony camcorders.
I have heard that Sony will "repair" what many think is an engineering defect for a mere $200-500. I bought Sony camcorders because they were reliable. I guess quality there has declined as with many other products.
I wrote the CEO of Sony America a long letter outlining the many problems I've encountered with the HC-7 since I bought it. So far the letter hasn't filtered down to someone within the organization who can actually take time to write and respond.
Anyone else here with the C:32:11 error message? Have you found a fix that works for the HC series short of taking a hammer to it (as one poster did... with success!).