KATESCUBAPRO
Contributor
PARTS-FOR-LIFE PROGRAM (PFL) VS WARRANTY:
First, for clarification, our warranty (which is the term some confuse with the Parts-for-Program), remains exactly the same; it covers product defects. We feature a limited lifetime warranty on many products such as Regulators, BC Seams, and certain Fins. Our warranty is one or two years on all other products. The SCUBAPRO regulator limited lifetime warranty has NOT BEEN CHANGED OR ALTERED. We will continue to stand by our expert design and manufacturing of regulator products. Any manufacturing defects will be taken care of at no charge as always.
CHANGES TO PARTS-FOR-LIFE PROGRAM: - (NEW UPDATE AS OF OCT 1, 2012)
The SCUBAPRO Parts for Life Program has NOT BEEN DISCONTINUED.
We have, at various time periods in the past, had an informal and unwritten practice of reinstatement. As of October 15, 2011, any type of reinstatement will no longer be offered. All SCUBAPRO regulator owners currently on the PFL Program will continue to receive parts for life as long as they have their gear serviced WITHIN 24 MONTHS or 100 Dives. A consumer who does not meet the requirement of having their regulator serviced every 24 months at an Authorized SCUBAPRO retailer, will no longer be eligible for Parts-for-Life on that associated piece of equipment.
Starting January 1, 2012 one must purchase a new complete set of SCUBAPRO/SUBGEAR equipment: a SCUBAPRO regulator and SUBGEAR or SCUBAPRO BC and Computer from an Authorized Dealer to receive the PFL Program. Any Tech divers purchasing their set of XTEK gear will receive PFL for all of their newly purchased regulators. We have a simple registration form to be filled out, listing all components and serial numbers. They will then be on Parts-for-Life for their regulator (AIR2 or octopus if purchased) associated with that system.
All current regulators on Parts-for-Life and ones sold throughout calendar year 2011 will, of course, continue on the current program.
NOTE:
LABOR COSTS AND PARTS COSTS outside of the program, are solely at the Authorized Dealer's discretion.
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