Thanks Judy for the link. Very nice that they cater to disabled divers....not something all ops do. That could be me except that my physio is coming along well and I'm regaininig lots of range/strength.
I have a friend with a disabled son. He has MS with limited mobility, but is semi-wheelchair bound. He loves to snorkeler and has always wanted to try diving. 2yrs ago the family was vacationing in Cozumel and as a surprise, they arranged a resort course dive for the disable son, another son and themselves. They went with Scuba Gamma because of their claims of IAHD certified and experienced instructors.
The pre-trip communication was excellent and she felt great about the arrangements. When they called to reconfirm the day before, again, all was well. Since I was not there personally, I don't feel it would be fair to recap their whole experience, but I would say that if anyone chooses this shop specifically because of the information they have online about having instructors and DMs trained and experienced with disabled divers, proceed very cautiously and if on arrival you aren't being provided with exactly the services/instructor/dive master you expected, don't go ahead with your dives. When it comes to dealing with disabled divers a shop, no matter how well intentioned, should not compromise, even if it means having to reschedule or turn away a customer.
To the owners credit, she did offer to book another dive and make-good, but understandably, at that point the kid's interest and confidence (and the parent's) was gone.
I have otherwise never heard anything about this shop, seen their boat out, or read any trip reports or reviews about them. Could be that since they are French they attract a European client base and those divers aren't posting or submitting reviews/reports to sources we read.