elizzyclarke
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My family and I were recently visiting the western portion of Puerto Rico - we usually stay in Rincon. The last few years we have noticed a decline in the area in terms of comfort level. Our last experience was truly our last.
We made a reservation for a trip out with Taino Divers, at the recommendation of a hotel in the area. Boy, was this a mistake. We arrived the morning of the charter to find the employees looking like they just rolled out of bed and smelling like they had started their day with an alcoholic beverage and a pack of cigarettes. My husband and I immediately felt uncomfortable and cancelled our reservations on the spot and walked out.
As we were leaving, we saw the other guests carrying their gear and the tanks to the boat. On the beach stood an employee pointing and telling everyone how to load the boat (but not helping anyone).
A few days later, we were at a local restaurant having dinner and overheard laughing and discussions at the bar about how a group of guys put a "hole in their boat". That group of guys we recognized from Taino Divers! We realized then that this traced back to the other operator in town, who told us they could not operate due to vandalism to their boat (a hole in their boat). My husband and I were thoroughly disgusted and outraged that people would do this. When we attempted to report the incident to the police, they were pretty unconcerned about the whole thing - in fact, they made no attempt to even get anyone to assist with translation so we could explain to them what we had overheard.
I have written to many of the local advertisers in Rincon and on the island of Puerto Rico and suggested they consider cancelling their ads with this operation, but none seem to interested in that either - guess they have to make their money from someone.
We have decided after many years of repeat visits, we will no longer go back to Rincon and we are considering another island entirely for our future trips.
If you decide to go to the west coast of Puerto Rico - DO NOT take a trip with Taino Divers. These guys are very unprofessional and from all aspects appear to be dangerous human beings. I would either look elsewhere on the island or try another island.
We made a reservation for a trip out with Taino Divers, at the recommendation of a hotel in the area. Boy, was this a mistake. We arrived the morning of the charter to find the employees looking like they just rolled out of bed and smelling like they had started their day with an alcoholic beverage and a pack of cigarettes. My husband and I immediately felt uncomfortable and cancelled our reservations on the spot and walked out.
As we were leaving, we saw the other guests carrying their gear and the tanks to the boat. On the beach stood an employee pointing and telling everyone how to load the boat (but not helping anyone).
A few days later, we were at a local restaurant having dinner and overheard laughing and discussions at the bar about how a group of guys put a "hole in their boat". That group of guys we recognized from Taino Divers! We realized then that this traced back to the other operator in town, who told us they could not operate due to vandalism to their boat (a hole in their boat). My husband and I were thoroughly disgusted and outraged that people would do this. When we attempted to report the incident to the police, they were pretty unconcerned about the whole thing - in fact, they made no attempt to even get anyone to assist with translation so we could explain to them what we had overheard.
I have written to many of the local advertisers in Rincon and on the island of Puerto Rico and suggested they consider cancelling their ads with this operation, but none seem to interested in that either - guess they have to make their money from someone.
We have decided after many years of repeat visits, we will no longer go back to Rincon and we are considering another island entirely for our future trips.
If you decide to go to the west coast of Puerto Rico - DO NOT take a trip with Taino Divers. These guys are very unprofessional and from all aspects appear to be dangerous human beings. I would either look elsewhere on the island or try another island.