Props to the service department

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weaserm99

Contributor
Scuba Instructor
Messages
237
Reaction score
5
Location
Buffalo, NY
# of dives
200 - 499
Since i started working at a dive shop oceanic has always been one of my favorite companies to deal with, great reps, great customer service, great products and did i mention the great customer service.

The other day i called to check on the status of a return for a customer leaving for vacation this Sunday. The computer was probably not going to get fixed until next week.

After learning of the dilemma the great service reps of Oceanic threw it to the front of the line, got it fixed that day and shipped it out that day.

Computer arrived today all set and ready to dive.

Doug you guys at oceanic are lucky to have some great service guys there and it is part of the reason that I personally choose to buy many oceanic products because i know i will get the best service when i dial the phone.
 
https://www.shearwater.com/products/teric/

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