Jptrealty...I totally agree on your first 2 problems that you have had with your unit. But I have never had a problem with customer service with Peter. Every time that I needed a part, I had it within a week (sometimes it was even overnighted). I also agree with your comments on the Megaladon unit. It sounds like a very reliable rig and I also heard alot of good things about it. By the way...I like rigs that are "simple" and "idiot-proof". If you like equipment thats "hard" and "complicated"...your nuts....