Augustus
Contributor
I sent my wifes bc in for repair first of the month. I later phoned to confirm the BC had been received. Well Oceanic decided the BC could not be repaired but never contacted me to give me the news. We live in Mexico and had planed to pick up the repaired BC on our return through the states next week. I had a friend call Oceanic yesterday and at that point was told the BC could not be repaired and we could get a new one with a 20% discount (wow!). I don't mind that the unit could not be repaired but I am very unhappy they never had the class to let me know.