Heard from Narked@90 several times this week. Raised the fault on (bank holiday) Monday, raised return number first thing Tues, sent parcel and received by them on Wednesday (they emailed me), quotation sent by them on Thurs first thing, fixed, emailed me and asked to pay online, then sent out on Friday.I have a problem with one of my Shearwater computers which I need to be fixed quickly. Pinged an email to Narked@90 on Monday (which was a bank holiday in the UK) and received an email back. Filled in the form and got the returns ID and sent it to them yesterday (Tues). They say there's a 5 day turnaround.
Narked have a well earned respected reputation.
Added:
Had an email from Narked this morning: "Just a curtesy email to let you know your computer has arrived with us and the turnaround is five days"
Very impressed with Narked@90's service and communications.