People who have bought from DiveInn
- Thread starter DaveDog
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jdh
Contributor
They have been great. I've gotten stuff from them in 4 days, even over holidays. Incredible prices too. I've never paid any duty, but I think the shipper bills/collects it separately if required.
John
John
4 days, no duty, the only problem was an owners manual in Spanish.
Got here in 4 days. But came with the wrong part. They wanted me to ship it to Florida and then they would ship out the one it was supposed to come with. It was a Din to Yoke adapter. I didn't have time to wait for DHL to come pick it up. Not for a $30 part. I'm not gonna wait around my house all day. Took them 4 months to come to the conclusion they needed to offer me that option.
Haven't bought from them again.
Haven't bought from them again.
Hal Iotis
Guest
Tavi - I'll trade you my French Vyper "Manual D' Utilisation" for a Spanish one! 
Otherwise I have to print the whole bloomin' thing auf Englisch from the Suunto website. DiveInn delivered to my office on the West Coast about 6 days after order, at very low prices. It appears that the Customs monkeys got into the package, since there were HOLD stickers on it. Strangely, the package didn't come in a cardboard box, just a wad of bubble wrap. I dunno if DiveInn ships that way or the box was destroyed in transit. One of the Otter Boxes that I ordered had the lanyard ring busted off, which is a cosmetic annoyance, but at $9 not really worth doing anything about. The other Otter Box had dirt around the snaps, which made me think it had been sitting around for a long time or perhaps wasn't brand new.
Otherwise I have to print the whole bloomin' thing auf Englisch from the Suunto website. DiveInn delivered to my office on the West Coast about 6 days after order, at very low prices. It appears that the Customs monkeys got into the package, since there were HOLD stickers on it. Strangely, the package didn't come in a cardboard box, just a wad of bubble wrap. I dunno if DiveInn ships that way or the box was destroyed in transit. One of the Otter Boxes that I ordered had the lanyard ring busted off, which is a cosmetic annoyance, but at $9 not really worth doing anything about. The other Otter Box had dirt around the snaps, which made me think it had been sitting around for a long time or perhaps wasn't brand new.
Spectre
Contributor
Ordered after midnight thursday night [friday morning] East Coast US time. Package was on my desk when I arrived at work on monday.
However: First day using the computer, it fried. Turned out to be flooded. Wrote to them saturday evening, and again on monday, a couple hours prior to the end of their work day. Received a response tuesday morning [their afternoon] and wrote back within a few minutes. Wrote again on thursday, again on sunday, and again on tuesday morning. Received a response tuesday morning before I left for work, that finally contained instructions on how to return the item. Shipped Tuesday, they received on thursday and they shipped a replacement that day. Replacement was on my desk when I arrived at work monday [yesterday] morning.
Service: When I actually got responses, they were quite pleasant, but it was a bit of a chore to get the ball rolling. They offered to let me buy another one and reimburse it when they received the one I returned, but I asked some questions about that idea and received no response. I didn't want to sink another $450 their way.
Unfortunately I won't get to try this computer out for a couple weeks, hopefully it won't have problems either.
However: First day using the computer, it fried. Turned out to be flooded. Wrote to them saturday evening, and again on monday, a couple hours prior to the end of their work day. Received a response tuesday morning [their afternoon] and wrote back within a few minutes. Wrote again on thursday, again on sunday, and again on tuesday morning. Received a response tuesday morning before I left for work, that finally contained instructions on how to return the item. Shipped Tuesday, they received on thursday and they shipped a replacement that day. Replacement was on my desk when I arrived at work monday [yesterday] morning.
Service: When I actually got responses, they were quite pleasant, but it was a bit of a chore to get the ball rolling. They offered to let me buy another one and reimburse it when they received the one I returned, but I asked some questions about that idea and received no response. I didn't want to sink another $450 their way.
Unfortunately I won't get to try this computer out for a couple weeks, hopefully it won't have problems either.
Spectre
Contributor
Both packages from DiveInn I received were DHL bags with the item in it's manufacturer box and the box wrapped in bubblewrap.
I have seen a lot of people talking about Dive Inn in Spain...Leisure Pro a similar concept (mail order...non-authorized discount retailer) is based in US (downtown NYC).
Only bkz it seems maybe a bit more accessable, I was wondering what people thought of them in terms of quality and satisfaction? Why Dive Inn over LP?
I must admit I am always a bit paranoid about getting someone else's "unhappy" return.
Thanks-
Rick
Only bkz it seems maybe a bit more accessable, I was wondering what people thought of them in terms of quality and satisfaction? Why Dive Inn over LP?
I must admit I am always a bit paranoid about getting someone else's "unhappy" return.
Thanks-
Rick
I bought a firststage and another firststage and reg from them. I thnk if something is over $200 in price you have to pay a duty. I ended up getting a bill form DHL for $13 about 2 months after my last order.
I did get my stuff in 4 days. The last thing I ordered was on back order, so when they got them in they called me and made sure I still wanted it and mailed it out that day. Very nice folks there. The manual was in spanish but that's ok cuz I could figure out what it said.
I would buy from them again, and the prices are great. Just make sure if you get something like a computer or guage that its is not in metric if that's not what you go by.
I did get my stuff in 4 days. The last thing I ordered was on back order, so when they got them in they called me and made sure I still wanted it and mailed it out that day. Very nice folks there. The manual was in spanish but that's ok cuz I could figure out what it said.
I would buy from them again, and the prices are great. Just make sure if you get something like a computer or guage that its is not in metric if that's not what you go by.
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