PADI temp card question

[redacted]

The credit card company would not do a charge back since the service paid for was actually provided, unless you are suggesting that the card is worth several hundred dollars, and comes with free training.

Without the card (or a referral), the training did not occur and is worthless. It seems to me the op was quite clear in what he needed and when and the shop looks like it will fail to meet those conditions. If there is enough time, the instructor might be able to provide a referral but that may be undwer the control of the LDS owner also.

 

[Jim Lapenta]

This is one reason I like being able to issue a temporary printed card immediately once the checkout dives are done. I fill them out and hand them to the student on site. Then send in the info that evening or the next day.

It's also a good argument for shops to not be in the cert chain at all. Let the instructor take care of it. They are the one who taught the course. Not the shop. Shop has no reason to get credit for work they did not perform. The OP would have zero issues had he taken a class from an instructor with an agency that puts the control in the hands of the instructors and trusts them to actually issue a temporary card.

 

[Karibelle]

It's not an agency issue, Jim. don't make it that.

 

[Quero]

Jim this is a question of internal shop policy. It has nothing at all to do with the agency's trusting of instructors to issue temp cards.

 

[fisheater]

Yep.

My (non-shop-affiliated) PADI OWSI gave me my temporary card right after the course.

[OK. To be truthful, we went out for burritos and beer and did the paperwork there. ;-) ]

 

[FIST]

Well it looks like they finally did it. I checked her name doing the lost card thing through PADI and it is showing up now (still havent recieved any of the promised call backs). At least we know her name is in the system so hopefully a shop in the keys can pull it up.

thanks for all the advice. I think I am done with this shop. Some people say they like this shop but customer service goes a long way with me so and I find it lacking.

Also with all the quick replies on this message board I'm liking all the experience here, so if I ever have a question I will it will be answered ASAP lol.

 

[Karibelle]

Glad it worked out.

Not saying this isn't a negative communications and customer service experience, but you told them you needed it by the 11th, and here it is, done, by the 11th.

Enjoy your diving in the keys; next step is a trip report.

kari

 

[Jim Lapenta]

Jim this is a question of internal shop policy. It has nothing at all to do with the agency's trusting of instructors to issue temp cards.

Then it's another good reason that unless the instructor is the shop owner, the shop should not have a hand in the cert process. Let the instructors do it on their own. Shop should not be in control of it in any way.

 

[Peter Guy]

Then it's another good reason that unless the instructor is the shop owner, the shop should not have a hand in the cert process. Let the instructors do it on their own. Shop should not be in control of it in any way.

Yes Jim, for God's sake don't involve shops in instruction. Let's not have them advertise for classes, have rental gear and certainly not have them contract with indi instructors to teach their classes.

For the record, when I teach a class outside of the LDS, I process the PIC. BUT, when I teach a class as a contract instructor, the shop takes the money from the student and thus must be the entity that processes the PIC. Every once in a while I have a problem with the shop but it always gets worked out -- just as it did in this case.

 

[RJP]

The OP would have zero issues had he taken a class from an instructor with an agency that puts the control in the hands of the instructors and trusts them to actually issue a temporary card.

If a tree falls in the forest, but no one is there to hear it... is it still PADI's fault?