No reply from Aeris - Any contact details?

[darkman0101]

Does anyone have any contact details for Aeris?
I've emailed them a number of times using the form on their website regarding service/upgrade of a 500AI that flooded on my last dive with no reply.

Thanks,
Jason

 

[Scuba Cowboy]

Your best bet is to go to an Aeris dealer and let them deal with Aeris. It has been my experience that most manufacturers ignore those forms on their websites. Don't really know why they have them. I've filled out those forms, sent emails through websites, never gotten a reply.

 

[sladerer]

See if this helps. They have been very responsive to me, though it did take a couple
of days to get the original email response. Mark Lane is the technical support
specialist that helped me.

OCEANIC
mlane@oceanicusa.com
Fax (800) 617-2352
Toll Free (800) 435-3483 ext. 761
Website Oceanic Worldwide - Research and Compare the latest Scuba Diving Equipment and Snorkeling Gear

AERIS
mlane@diveaeris.com
FAX: (510) 346-0015
Toll Free: (800) 647-0605 ext. 764
DiveAeris.com - Scuba Gear, Scuba Equipment and Dive Gear