Kharon
Contributor
Everyone above is totally correct. Bushwah!!! I would never use that shop again and I would warn everone who they are and what they tried to pull.
New Tank Hydro
- Thread starter eweingarden
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OP
eweingarden
Contributor
Looks like there's no question as to this guy's scruples. It's the first time I've used this dive shop...and the last. Thanks for all the feedback.
This is what causes honest LDS problems.
I have owned a LDS and managed others,currently teach full time out of one here in Yonkers, Westchester NY.
Customer comes in with new tank purchased elsewhwere, so what. Markup on tanks so low it's a PIA to even keep them in stock. LDS should simply visual the damned thing , slap a sticker on it, fill it, and ask the customer if there is anything else they may need and thank them for their business. Customers who ask what we sell a simple alum 80 for after they may have done an online tank purchase sometimes feel ripped off by the online retailer after paying for online tank and shipping and then our cost of $15 for visual and fill. Usually comes out more expensive than our sale price of $169 for same tank complete with visual and fill. It can be even more costly for consumer to purchase a used tank somewhere that does need a hydro. Let's say consumer paid $75 for a used tank that turns out needs a hydro test, that may or may not pass hydro, and consumer plans on using it for nitrox. After required hydro,followed by O2 cleaning ($50)visual ($15) nitrox fill $14. used bargain tank cost $154. We sell brand new tank for $169, O2 clean , nitrox filled , out the door.
---------- Post added July 18th, 2014 at 08:40 AM ----------
I have owned a LDS and managed others,currently teach full time out of one here in Yonkers, Westchester NY.
Customer comes in with new tank purchased elsewhwere, so what. Markup on tanks so low it's a PIA to even keep them in stock. LDS should simply visual the damned thing , slap a sticker on it, fill it, and ask the customer if there is anything else they may need and thank them for their business. Customers who ask what we sell a simple alum 80 for after they may have done an online tank purchase sometimes feel ripped off by the online retailer after paying for online tank and shipping and then our cost of $15 for visual and fill. Usually comes out more expensive than our sale price of $169 for same tank complete with visual and fill. It can be even more costly for consumer to purchase a used tank somewhere that does need a hydro. Let's say consumer paid $75 for a used tank that turns out needs a hydro test, that may or may not pass hydro, and consumer plans on using it for nitrox. After required hydro,followed by O2 cleaning ($50)visual ($15) nitrox fill $14. used bargain tank cost $154. We sell brand new tank for $169, O2 clean , nitrox filled , out the door.
---------- Post added July 18th, 2014 at 08:40 AM ----------
Was this in Stamford? Just a guess..
Hickdive
Contributor
Funnily enough, that's almost exactly what I do.
I had two customers in the other day. One had his new online-purchase cylinder and I was happily filling it with nitrox for him for the usual price, no problem, no bull****; another guy came in and asked me to quote for an identical cylinder. When I quoted I also pointed out that our price includes all labelling (inc. O2) and an air or nitrox fill as required the first customer piped up that with what he was paying for a nitrox fill and shipping he'd have been cheaper coming to me in the first place.
I don't make a huge amount on cylinders by providing this service but I make something and I make a customer who is going to come back.
Add value not nonsense.
R
redacted
Guest
Are you going to name the shop or leave him free to play his scams on others?
TheRealScubaSteve
Contributor
You mean like in Massachusetts? Except not the next day, the same day that you plan on driving it - after a trip to the RMV to get plates since they don't allow temporary tags.
OP
eweingarden
Contributor
Update...I called another LDS; he told me to bring it over for the vis. I called the first guy and told him I was coming over to pick it up; I didn't want the hydro. He gave me the following rational as to why he insisted on the hydro:
He has a friend that didn't adhere to DOT regs and agents from the DOT arrested his buddy, who then spent five years in jail. Have you ever heard of something so preposterous!!!
Enfield Scuba in Enfield, CT
He has a friend that didn't adhere to DOT regs and agents from the DOT arrested his buddy, who then spent five years in jail. Have you ever heard of something so preposterous!!!
Enfield Scuba in Enfield, CT
Dr. Lecter
Contributor
Kindly file a BBB complaint. In many states, these kinds of provably false claims violate consumer protection statutes designed to prevent/punish attempted fraud.
It never ceases to amaze me how some get tp the positions they are in. There are not many aspects of diving that are so legitimately written in concrete that they are never disputed. Hydro in one of those few things.
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