My Salvo died before it even got wet! Troubleshooting?

[Matt S.]

Everything I heard about both Salvo and NWSD was true. Matthew took care of me with an exchange on Sunday. And Salvo was going to send me parts today, I had to tell them to stop! They responded to my email faster & friendlier than I could have expected.

I posted more details in a Kudos thread... great service from both parties.

(NWSD did burn test my original light--it was just bad luck that it failed in hour 5 of its life instead of a little earlier.)

 

[micbu]

"A little more info... I tried re-striking the light in a dark room and iI can see that the bulb flickers just a bit"

The bulb is broken!

Michael

 

[Vayu]

I am under the impression that Salvo lights have a warranty on the bulb. I was told this by the owner so if your diveshop won't replace the bulb call the company here in Florida! Sounds like they have been straight with you so far.

Good luck!

 

[Matt S.]

Yep, everything worked out great and I love the light.