My drysuit dilemma...

[broncobowsher]

Yeah, I hear you. The guys who measured me were passionate cave divers, and the result is a suit that is right on the fringe to being able to get in/out without help. I knew no better then, and I'm not sinking money into a replacement as I have seen how "lower in quality" the new suits are from the same manufacturer (I put a whole bunch into rehab/updates).....

Sucks.....

I'd say to either sell and replace (something else), or get another for what you need...

again, sucks....

You got a "cave cut". Minimizing the air volume in the legs. And thus the "it looks great" from the same group of people.
That was the initial flaw, don't repeat it.

 

[Caveeagle]

There are amazing modern insulation products, using significantly less bulk..

Like what? Are you referring to something like 4th Element?

 

[BoltSnap]

material is not the same

DUI changed the materials in their drysuits??? Come on!

 

[BoltSnap]

There are amazing modern insulation products, using significantly less bulk..

Meaning? What are they brands/types? And, less bulky than what?

 

[rhwestfall]

DUI changed the quality of materials in their drysuits??? Come on!

ftfy....

 

[rhwestfall]

Meaning? What are they brands/types? And, less bulky than what?

compared to my model year 2000 Bare CT200 Polarware Extreme, there are significant improvements in materials implemented in insulation...

 

[2airishuman]

Several months ago, I had some emails going back and forth with someone at DUI but nothing came out of it, and with what has happened with the company in the last year, I have doubts about getting the suit “fixed”. Now my question is what to do... do I try to get a better credit out of them than their Trade in/trade up program offers? Do I try to sell it to somebody who will probably need to immediately change the socks on it (I have big feet) and buy something else?

Well, as the gambler says, you read 'em and weep.

That is, you get another suit, knowing that your choices for what to do with your old suit are 1) keep it for warm water dives, 2) try sell it for 25 cents on the dollar, or 3) trade it in for pennies on the dollar.

Or you play silly buggers with their warranty department. Who knows, maybe you'll get satisfaction. I doubt it.

Why didn't you complain about it then? I am certain that it would have been resolved satisfactorily if it happened when it should have happened.

I can sympathize with his situation. The problem is that, then, he was getting bad advice that the suit was fine, and didn't know any better that the fit was wrong.

I am hard to fit. I have purchased, over the years, suits, shoes, and shirts that didn't fit, for a variety of reasons involving wishful thinking on my part and effective salesmanship by the floor staff. And, in some cases, well-intentioned bad advice from friends.

At this point, I am a complete ass about stuff fitting, and often end up walking out of a store because nothing they have will fit me.

What has happened with DUI that would effect your issue here?

There has been a management change. I understand that it is the current DUI management's position that this has not had any effect on product quality or service. Some people disagree. I have no opinion.

We are talking about a four year old issue that you are bring up now, correct? Seriously? Am I missing something here?

DUI has a seven-year warranty against defects in materials and workmanship. For a custom-made suit, I would see a defect in fit as a defect in workmanship.

Whether or not the OP will find the game to be worth the candle is quite another question.[/quote]

 

[BoltSnap]

compared to my model year 2000 Bare CT200 Polarware Extreme, there are significant improvements in materials implemented in insulation...

In your opinion, who has the best thermals for drysuit in the market today?

 

[WantSomeScuba?]

In your opinion, who has the best thermals for drysuit in the market today?

Santi. Especially for MTM. Fourth Element and WP are top notch as well.

The management change in DUI has been more noticeable on the dealer end. Anyone who says otherwise hasn't been working with them on a day to day basis. They've started bypassing dealers, there's been a decent amount of turnover in their customer service department (and repairs/manufacturing?) and it's shown in their end product. I've had more service issues with DUI suits in the last year than the shop had in the five years prior. The people in the office are stellar and I have no complaints against them, but a zipper replacement immediately resulting in a full flood on the first dive? Not great.

That said, I have a FLX I absolutely love with 250 dives on it and still have a rental line full of DUI's that I'm more than happy with, even with the abuse they take. But I understand you being leery of the brand.

 

[_Ralph]

I gave up on DUI and their service department last year after getting the run around on one of their personal offers to completely replace a defective product and remedy an unreliable local retailer.

_R