Mares X-Stream - thoughts?

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So unexpectedly got a message back from the original ebay seller saying if I sent the fins back to them they would send them to mares.

However, they expect that I pay the postage for the fins.

As this is a fault with the product is it not their responsibility to pay the postage or am I being unreasonable?
 
https://www.shearwater.com/products/peregrine/

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