Looking For A Room In The Outer Banks? Boycott The Nags Head Inn!

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Glad to hear your friend is doing better. The satisfaction of apologies from the company now would be nice, I'm sure, but just imagine that if in time, the apology letter included an "OMG, we didn't realize that many of our customers belonged to Scuba Board." Sweet.
 
Amazing!!!! I'll make sure that I never frequent this establishment and that no one I know does!!!!!

The motel I frequent in Monterey has not only let us stay past check out (exclusively so we could squeeze out a dive), but let us back in the room well after check out due to a mask that had gotten knocked behind the microwave. In the one instance where we had problems (housekeeping slammed a brand new BC in the sliding door. The BC was hanging on the railing), the management apologized profusely, and assured us that if there was any damage to the BC resulting from it, they would be financially responsible for it.

I can't believe these people would do this to a cancer patient and be so utterly unapologetic for it. Not to mention the whole "We've been approached by our numerous cancer patient friends" routine to protect their butts is just pathetic!! For one thing, though I'm not a cancer patient, I have acquaintances who own or manage businesses, and I can't picture begging them to have posts removed...

I know a number of people who vacation in the Outer Banks (family lives near there). I'll be SURE to inform them of this establishment's policies. Also, may I have permission to post your initial letter of complaint (credited) to the Annexcafe forums? We have boards for aquatic sports, travel, AND cancer support, so this would be of *great* interest to all those people.

Ishie
 
Ok, I have a feeling I'm going to get flamed here. But just to swim against the tide, we've got stories from 2 sides and as someone said on another thread, there's 3 sides to everything, the 3rd being what really happened. Maybe the people at this place were jerks, even if it is their right to run their business by a set of rules that says people pay no matter what if they stay into the next day (whatever one may think of the business sense of that.) But a few things make me wonder what really happened. 1) The initial posts in this thread and responses just totally beat the issue to death, there's a lot of emotion wrapped up in this. 2) A comment like "I kind of wish we had trashed the room a little before we left" really makes me wonder - there's that saying "2 wrongs don't make a right" 3) Demanding a "significant contribution to the Susan G. Komen Breast Cancer Foundation" is a nice thought but seems out of bounds to me - refunds and apologies from a business if they screwed up sure, but demanding a donation to a charity that can be related to a situation - just think about extending that to situations with other businesses and circumstances. Is this perhaps something that started small and escalated?
 
i kinda agree with damselfish.
they made a mistake and don't know how to talk/get themselves out of it and you're not making it any easier on them by demanding donations, etc.
and you are actually kinda trying to blackmail them by posting a boycott in all related forums.
what happened is horrible. horrible things happen. no situation happens exactly the same ever again. maybe you should decide when to let it pass.
sorry about your friend though.
 
Hey, just wanted to let everyone know that the Nags Head Inn did refund the entire stay, and I made the donation to the Breast Cancer Foundation that I mentioned in the previous post. (And since the Nags Head Inn really was entitled to the charges for the first two nights, the view from my "angry little world" is that they made the donation.) I haven't heard anything from them that makes me think they'll behave any differently in the future, so I won't be requesting the removal of my posts. (I still think people need to know what to expect.) Anyway, I just wanted to say thanks for the support, and pass along this review that was recently posted on tripadvisor.com. It appears that they are still big on rules.


Our Labor Day weekend day-trip to the Outer Banks was such fun we decided to find a hotel and stay another day..... We should have kept looking.

The Nags Head Inn sign offers "fine accomodations", we found them to be adequate, recently updated, but not "fine", and the management certainly less than accomodating when it came to our dogs and teenaged sons.

Our sons are reasonably well-behaved teenagers, but they felt they "were watched like felons", whenever they moved through the lobby, or from the beach across the parking lot to the pool. Not exactly "southern hospitality".

We saw the "No Pets Allowed" sign posted behind the postcard rack; and did NOT take our dogs into the hotel at any time. They were crated overnight in our van. The problems started when they were leashed and taken across the property from the parking lot to a public beach access walkway. We were approached by a manager and told that the dogs could not be ON the property, not even in our own vehicle. They may have had "issues" with previous pet owners, but they certainly did NOT with us that day, and will not ever again. Even when traveling sans canine, we will look elsewhere for our accomodations next time.
 

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