pennypue
Contributor
Ummmm, some of us are past our 30's.........pilot fish:
LDS Treatment
- Thread starter TechBlack
- Start date
Please register or login
Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.
Benefits of registering include
- Ability to post and comment on topics and discussions.
- A Free photo gallery to share your dive photos with the world.
- You can make this box go away
Firebrand
Contributor
Simma Da Na!!!
You're absolutely right, customer service is a lost art. When I worked in a photo-lab in college, I wasn't treated well by company A, so I switched (and made more money) to company B. My customers asked where I went, and the employees at company A were dumb enough to tell them. About half of their customer base followed me to the new company before they created a store policy to not tell their customers! The difference, I ensured quality work, but I refered to my customers by name, and complimented them on their nice pictures, and struck up some small conversations about them. Good customer service goes a LONG way, no matter what the product. I like that idea to test customer service for various companies; there's probably some good money there.
You're absolutely right, customer service is a lost art. When I worked in a photo-lab in college, I wasn't treated well by company A, so I switched (and made more money) to company B. My customers asked where I went, and the employees at company A were dumb enough to tell them. About half of their customer base followed me to the new company before they created a store policy to not tell their customers! The difference, I ensured quality work, but I refered to my customers by name, and complimented them on their nice pictures, and struck up some small conversations about them. Good customer service goes a LONG way, no matter what the product. I like that idea to test customer service for various companies; there's probably some good money there.
ShoalDiverSA
Contributor
Firebrand:
Own up now - is this a photo of you?
Cheers,
Andrew
PS: Check my message footer for a clue (pretty obscure joke). My apologies in advance.
Similar threads
