Lessons I'm back; experience of a hacked account

[Akimbo]

Try an email to support@scubaboard.com

Sorry mate, simulpost.

Good point. You can use Contact Us, which pops this dialog box when you are logged out:

View attachment 656907​

View attachment 656903​

I believe that it is monitored by @The Chairman.

 

[Storker]

Sorry mate

No worries. A good thing etcetera

 

[JamesBon92007]

I looks like you at least got your SB account back. I had credit card info stolen and have changed cards three times and I still can't use the card. CapitalOne says that since the thief is using AutoPay it automatically charges the new card and there is nothing they can do about it. The bogus charges are from Sony Playstation. I had a 3-way conversation with CapitalOne and Sony Playstation and Sony says there is no way they can determine who is using my credit card number and there is nothing they can do about it. Really? How do they do billing if they don't know which card goes with which customer? I'm thinking my card info was stolen at the Hertz car rental place in Loreto, BCS because they walked away with my card and were gone a few minutes. That is on top of rejecting my Alaska Airlines rental agreement and charging me about $400 more that what it said. It was either that or no car. The other possibility is that it was stolen from my Walmart.com account. I had a gift card on file and it suddenly became $0.00. They gave me back the money for the gift card but I cancelled my account immediately. I have a new Walmart account but I never updated the credit card and only use PayPal now and don't put my gift cards online. I suppose that's probably the safest way to pay unless PayPal gets hacked. Meanwhile CapitalOne doesn't seem to care that I have not activated my new card (it's about 2 years old now) and whenever someone tries to use it they send me an email telling me to unlock my card! It's a good thing I have another credit card.

 

[The Chairman]

For the moment, if you've been "hit"... send it to NetDoc@ScubaBoard.com, please.

 

[Centrals]

I'm thinking my card info was stolen at the Hertz car rental place in Loreto, BCS because they walked away with my card and were gone a few minutes. That is on top of rejecting my Alaska Airlines rental agreement and charging me about $400 more that what it said.

Most likely.
Never ever let anyone disappeared with your credit card.

I still believe in cash and seldom use credit card for payment in most places.
No wonder Pay Pal is so popular for on line shopping. I am pretty sure all the hackers are attempting to break into it.

 

[Tool Belt]

Would be nice is if I did not have to use 2FA every 30 days. I know, small hassle, but with a unique 16 character password I am likely fine anyway.

 

[Divin'Papaw]

Would be nice is if I did not have to use 2FA every 30 days. I know, small hassle, but with a unique 16 character password I am likely fine anyway.

Entering a 2FA code every 30 days is a very small price to pay for increased security. It literally takes like 10-20 seconds ... every 30 days.

 

[Tool Belt]

Entering a 2FA code every 30 days is a very small price to pay for increased security. It literally takes like 10-20 seconds ... every 30 days.

yeah....I probably should have said it is a small hassle in my post.........

 

[Divin'Papaw]

yeah....I probably should have said it is a small hassle in my post.........

You did. Maybe you should have said infinitesimally small given that it's 20 seconds every 30 days.

 

[letterboy]

You did. Maybe you should have said infinitesimally small given that it's 20 seconds every 30 days.

Yeah but that's like a whole 4 minutes a year I'll never get back.