If considering a purchase from ScubaDiverGreg

[N2BLUE]

I have a life and a couple cameras that work too . Get bent out of shape all you want but the reality is, pouring your heart out to the warranty station about how you were taken advantage of does nothing to help your cause. You could have approached it differently but chose not to (perhaps you thought you were taking the high road). I am not saying your approach with the warranty station is right or wrong but it was obvious before that it would not get the camera fixed.

Dude, talk about missing the point. The OP would have had to forge and alter an official, binding, contractual document. Felony in most states. (Yeah, I know...you're Canadian.) Even then the service center admitted that more than 50% of legit service request were being denied. So, the offending seller is merely an unethical douche while the OP must commit criminal acts in order to right the situation. Thank God you opened with that little euphamisic witticism regarding your, "twisted" brain. I may have otherwise mistaken you to be offering up a serious comment.

 

[ScubaSteve]

Dude, talk about missing the point. The OP would have had to forge and alter an official, binding, contractual document. Felony in most states. (Yeah, I know...you're Canadian.) Even then the service center admitted that more than 50% of legit service request were being denied. So, the offending seller is merely an unethical douche while the OP must commit criminal acts in order to right the situation. Thank God you opened with that little euphamisic witticism regarding your, "twisted" brain. I may have otherwise mistaken you to be offering up a serious comment.

<snicker>

FYI....I was serious .

I have never said that the Seller is not "as you call him" (since I will not call him the name you did). I have simply said that the Buyer seems to have some other goal in mind. Perhaps the bigger problem is that the camera manufacturer is refusing people legit service. Is that the sellers fault? How do you or any of us know that the buyer did not use the unit fault free for a period of time before it broke? How do you or any of us know that the seller did not break it taking it out of the box? I am not blaming anybody here other than to say that the Buyer had an opportunity to approach it differently (and not necessarily in an illegal manner) that he chose not to follow. His choice but nothing has changed.

 

[tc_rain]

After reading the last comments from Scubasteve and DCBC, I feel the urge to jump in here. You two seem to want to blame the purchaser over the seller. In most cases the fault would fall upon the seller but lets assume every thing went as stated and the seller did not test the camera, having no idea of any problems. The purchaser should not be put in a position where he has to lie to get the item he fixed. The seller should (if he has any morals or integrity) apologize to the purchaser and help rectify the unfortunate incident. The purchaser got a good deal on a working camera (approximately $200 of the price of a new one) . The seller got the price he wanted on the camera believing it worked. The seller should offer the purchaser to send the camera back to him (at purchasers cost) in order to get the repairs since the seller is actually covered under the warranty. Once repaired, the seller sends the camera back to the purchaser at sellers cost. What&#8217;s the problem with this? At most the seller and purchaser will be out no more then $15 in shipping cost and everyone is happy.

I have sold and purchased several items through the various forums and Ebay. To me, integrity and morals are important. If I were in the seller&#8217;s shoes, I would do everything I could to make the situation right (personally I would feel bad and pay for shipping both ways). Maybe it is just because I was raised right as a child and instilled with morals. I just can&#8217;t believe some of the comments blaming the purchaser or telling him to compromise his integrity by lying in order to get a camera fixed. But, I guess this is the natural state society today; not accepting responsibility and blaming someone else.

 

[ScubaSteve]

You see, that is where you are wrong. I have said many times, I fault nobody in the initial transaction because everybody has already nailed the seller to the cross based on to OP's post. I have nothing to do with that mob.

I fault the seller for not doing things to help his case and to possibly get the camera fixed. This is why I now question his intentions. Could I be wrong? Sure. But I guarantee that my judgement is not clouded by the apparent hatred for the seller that many posters have. Difficult to be impartial and unbiased when you think the seller is a douchbag (to quote a recent poster).

After reading the last comments from Scubasteve and DCBC, I feel the urge to jump in here. You two seem to want to blame the purchaser over the seller. In most cases the fault would fall upon the seller but lets assume every thing went as stated and the seller did not test the camera, having no idea of any problems. The purchaser should not be put in a position where he has to lie to get the item he fixed. The seller should (if he has any morals or integrity) apologize to the purchaser and help rectify the unfortunate incident. The purchaser got a good deal on a working camera (approximately $200 of the price of a new one) . The seller got the price he wanted on the camera believing it worked. The seller should offer the purchaser to send the camera back to him (at purchasers cost) in order to get the repairs since the seller is actually covered under the warranty. Once repaired, the seller sends the camera back to the purchaser at sellers cost. What’s the problem with this? At most the seller and purchaser will be out no more then $15 in shipping cost and everyone is happy.

I have sold and purchased several items through the various forums and Ebay. To me, integrity and morals are important. If I were in the seller’s shoes, I would do everything I could to make the situation right (personally I would feel bad and pay for shipping both ways). Maybe it is just because I was raised right as a child and instilled with morals. I just can’t believe some of the comments blaming the purchaser or telling him to compromise his integrity by lying in order to get a camera fixed. But, I guess this is the natural state society today; not accepting responsibility and blaming someone else.

 

[N2BLUE]

Ya know...I feel that there are two motivation influences for, "doing the right thing":

1. An inherent moral compass, or

2. The fear of being punched in the mouth hard...real, real hard.

The latter ensures adoption of the former. Just sayin'.

 

[DCBC]

The purchaser should not be put in a position where he has to lie to get the item he fixed. The seller should (if he has any morals or integrity) apologize to the purchaser and help rectify the unfortunate incident.

The purchaser did not have to lie to get the item fixed. He could have filled-out the warranty card and be the registered owner. Any dealings after this would be between the manufacturer and the owner.

The seller should offer the purchaser to send the camera back to him (at purchasers cost) in order to get the repairs since the seller is actually covered under the warranty. Once repaired, the seller sends the camera back to the purchaser at sellers cost. What&#8217;s the problem with this? At most the seller and purchaser will be out no more then $15 in shipping cost and everyone is happy.

The Seller of the camera is not the registered owner. The buyer has the warranty information that he can submit. Otherwise, the Seller would have to recover this information from the Buyer, complete and submit this information and would have to report any successive problems. Why would he do this? This would be eliminated if the Buyer would just register the unit and deal with the manufacturer directly.

I just can&#8217;t believe some of the comments blaming the purchaser or telling him to compromise his integrity by lying in order to get a camera fixed. But, I guess this is the natural state society today; not accepting responsibility and blaming someone else.

I didn't suggest anything of the sort. The Buyer can be the registered owner by filling out the forms. When I was raised, I was taught to work out my problem, not to run and cry about my problems to others.

When we buy things used, we take a chance. I've been burned in the past, but it's Buyer beware. I know this beforehand. As long as the Seller is not deceiving me, it rests on Buyer not the Seller. I'm sure about something to my satisfaction before I buy. If no warranty is given, I don't expect the Seller to give me one. Perhaps the Buyer is the one who's not accepting the responsibility here. We're big boys and have to grow-up.

There was no malicious intent. I do agree that the Seller should do everything he can. As I'm not knowledgeable of what the Seller is or isn't doing, I'm not going to throw stones. It's not my place to judge anyone.

 

[tc_rain]

You see, that is where you are wrong. I have said many times, I fault nobody in the initial transaction because everybody has already nailed the seller to the cross based on to OP's post. I have nothing to do with that mob.

I fault the seller for not doing things to help his case and to possibly get the camera fixed. This is why I now question his intentions. Could I be wrong? Sure. But I guarantee that my judgement is not clouded by the apparent hatred for the seller that many posters have. Difficult to be impartial and unbiased when you think the seller is a douchbag (to quote a recent poster).

With all due respect, that is where you are wrong. In one of your previous posts you faulted the purchaser for not “doing his homework”. What more could he have done? Pulled a credit report? I am not blaming anyone for the initial sale and purchase. I am just blaming the seller for not stepping up and doing the right thing. There are many options he could take to make things right or at least fair. I also firmly believe the purchaser should not have to lie to anyone to correct the problem. Such as lying to the manufacture stating he was the original purchaser or it was received as a gift.

Some may not agree with me on this but these are just my thoughts. Now that I said what I felt I needed, I am done before this turns into a heated argument on this forum. Sorry if I personally offended anyone, that was not the intention.

 

[OldmanandtheC]

Sea and Sea requires a sales receipt from an authorized dealer when requesting warranty service.(Clearly I don't fit this profile.) I could fill out a hundred cards with the purchase date/store and be "registered" for warranty service. I would not receive warranty service though if Sea and Sea did not receive the sales slip when the camera was sent in (With the names matching of course).

 

[Hawkwood]

Sea and Sea requires a sales receipt from an authorized dealer when requesting warranty service.(Clearly I don't fit this profile.) I could fill out a hundred cards with the purchase date/store and be "registered" for warranty service. I would not receive warranty service though if Sea and Sea did not receive the sales slip when the camera was sent in (With the names matching of course).

Even with a receipt they would not do warranty service according to thier warranty information:

[FONT=Calibri,BoldItalic][FONT=Calibri,BoldItalic]LIMITATION OF WARRANTY[/FONT][/FONT][FONT=Calibri,BoldItalic]
[/FONT][FONT=Calibri,Bold][FONT=Calibri,Bold]THIS WARRANTY IS VALID ONLY IN THE UNITED STATES OR FOR PRODUCTS PURCHASED FROM USA RETAILERS.[/FONT][/FONT][FONT=Calibri,Bold]​

[/FONT]

 

[TEERLKAY]

The seller's a tool -that's all there is to it - assuming, of course, it played out as described - and no one seems to be debating that.

Is the seller obligated? Who knows, but most on here know EXACTLY what the right thing to do is/was.

I think someone already hit it on the head, but here's how it should have played out…

Buyer - Hey guy, that "new" camera you sold me is broke junk outta the box
Seller - Really sorry to hear that. Even more sorry cause I spent the money and can't refund it but let's do this. Send me back the camera (on your dime), I'll work the issue and get you either a repaired or new NEW camera and send it back to you (on my dime)
Buyer - deal

Now did the buyer do everything he COULD have when dealing with warranty issues - maybe not. But to suggest he didn't do everything he was comfortable doing is just ridiculous.

Seller - man up, do the right thing.