How do Local dive shops stay afloat?

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First off, I was not trying to make anyone mad posing this question. The only thing that concerns me with LDS is they seem to go out of business rather frequently. Now I know some might say the good ones don't but that's not easy to determine and requires a lot of effort. Thanks for all the info
 
My wife will not let me go to the local dive shop... or at least she tries to "limit it".. lol

Scenario:

About 5 mins before arriving, I call to find out who's there, and take the coffee order..
So now I spend anywhere from $5 - $10 on coffee, and I haven't even walked in the door... Once there, the conversation usually lasts until closing (8:00 o'clock) no matter what time I walk in... I write a check for $100.00 to put towards my "account" and walk out with "free air" and another $150 + in more gear...

If she is with me, supper comes before we stop at the shop... 'cause she knows we will not eat until 8:30 - 9:00 otherwise...

Ha, I keep laughing every time I think about this... Need to swing by tonight and pick up my tanks (wink)!
 
That's hillarious countryboy. I want to support my local dive shop and go on trips with them. I will probably buy my computer and little stuff online. I will buy my reg, bc and wetsuit from the diveshop. I just need to find a good one. Thanks for all the help
 
They overcharge all the dummies that don't know any better... and you'd be amazed at how many dummies there are...
 
robbcayman:
I will probably buy my computer and little stuff online. I will buy my reg, bc and wetsuit from the diveshop. I just need to find a good one. Thanks for all the help

I fully support my Local Dive Shop (Bluewater Scuba in Nashville). The service and personal attention I can get is worth more than me saving a few bucks over the net. Here is an example that happened today:

I went to my LDS to look at a Uwatec Smart Com Dive Computer. I have been pricing these for awhile at other shops, bluewater, and the internet. Now I know going in there that I can save about 60 bucks buying on the net. But what I do I get for that 60 bucks more. Well there I sit on the couch with someone physically showing me all the features, someone offering to take it in the pool to show me and a GUARANTEED WARRANTY. I also have some who I can call right up to get any question on equipment or dive locations answered without having to call long distance or be put on hold. They know my name when I go in there. Now keep in mind too that I only have 7 logged dives and have only been diving since January, but the 5 employees there know my name. If a problem (I hope it never does) arises, I can take it directly to the owner (try doing that with an internet company). Since so much business for LDS shops rely on word of mouth, the owner is not going to hose you.

I think you are making a mistake by buying over the net. But if you have to so you can save some cash, then buy your snorkel, dive luggage, knife, or other smaller things. If you only buy a few things from your LDS, then please for safety's sake, buy your reg, 1st stage, hoses and dive computer.

Is your life really worth saving 60 bucks?

PS-Even if your LDS goes out of business you will still have a valid warranty from the manufacture. If your internet site goes out (which I bet more net sites go under than LDS) then you will be left with no warranty and no shop.
 
scubabrandon:
If a problem (I hope it never does) arises, I can take it directly to the owner (try doing that with an internet company)..

People on this board do that all the time with Larry at ScubaToys....and he IS an LDS to lots of us....

scubabrandon:
Since so much business for LDS shops rely on word of mouth, the owner is not going to hose you.

This is a pretty naive statement, but as said here so often, you don't know what you don't know...

scubabrandon:
If you only buy a few things from your LDS, then please for safety's sake, buy your reg, 1st stage, hoses and dive computer.

Is your life really worth saving 60 bucks?

See above statement....

scubabrandon:
PS-Even if your LDS goes out of business you will still have a valid warranty from the manufacture. If your internet site goes out (which I bet more net sites go under than LDS) then you will be left with no warranty and no shop.

Lots of LDS's going out, yet ScubaToys and LP are going strong, so I'll take a large chunk of that bet....besides, ScubaToys HAS a factory warranty...

I'm not trying to pick on you, but the logic here is fundamentally flawed....a good LDS deserves to be supported, but not at the cost of my family finances. I've had an LDS owner tell me I was taking food out of his kid's mouth by buying off the net. I'm as generous as the next guy, but if I have to make a choice over whose family to support, I'll have to pick mine everytime...
 
Firefyter:
This is a pretty naive statement, but as said here so often, you don't know what you don't know...

a good LDS deserves to be supported, but not at the cost of my family finances. I've had an LDS owner tell me I was taking food out of his kid's mouth by buying off the net. I'm as generous as the next guy, but if I have to make a choice over whose family to support, I'll have to pick mine everytime...


Well working in an industry driven by advertising sales, I believe I have seen enough reports on what types of business take the word of mouth route and which purchase advertising. But like you said you dont know what you dont know....

Also if you are purchasing so many items that it can cause stress to your family's finances then, well actually I'm not going down that road.
 
scubabrandon:
Well working in an industry driven by advertising sales, I believe I have seen enough reports on what types of business take the word of mouth route and which purchase advertising. But like you said you dont know what you dont know.....


And this means that they won't rip you off ??....LOL....OK.....you're the expert with 7 logged dives.... ;)

scubabrandon:
Also if you are purchasing so many items that it can cause stress to your family's finances then, well actually I'm not going down that road.

I'm glad you're not going down that road, because you'd be lost...lol. My point was that my loyalty is to my own pocketbook, not theirs. I promise I won't ask you for a loan...... :D
 
GrierHPharmD:
I shop at my LDS as well as the deep discounters and the internet (including ebay), and the one thing that you can get at an LDS that you can't on the net is a good cup of coffee and a half-hour's worth of conversation with other local divers.

Seriously, my LDS is a great meeting spot for divers that I wouldn't encounter otherwise, folks who don't show up on the net or at dive club meetings. I'd really like to see one of the local shops capitalize on this - set up a coffee bar, keep some dive videos running on the corner tube, and have plenty of impulse-buy items nearby - magazines, books, etc. The one place that they have a real advantage is in putting local divers together for conversation and, possibly, trip planning. By making the LDS a place to congregate, the shop owners create something that the internet can't. Too many of the shops still get into the shopworn LDS vs internet discussion. My take it that both offer advantages, and a diver with limited resources (read that as "a diver that also has a non-diving life") should capitalize on those advantages.

Hey Grier!

I'm with you all the way on that one buddy. I live on the prairies up here in Canada, and it takes a special kind of person to keep a dive store running for any length of time under these geographical conditions.

I dive out of the longest running dive shop in the city. In the winter, we have a 'Divers Social' every Saturday where divers can come in and get a cup of coffee, a doughnut, and some good diving conversation.

We also run a pool session every weekend in the winter to keep our skills up, and run Scuba Olympics, a fun way to stay in the water without the pool becoming menotenous (sp?).

For new divers, after every class, we head to the local coffee shop to talk about the class and anything else about diving to get the new students familar with the social aspects of diving and create excitement.

For the less financially fortunate divers starting out, our LDS often assists them by setting up a short term payment plan on equipment, and sometimes offers excellent deals on used rental equipment for the new diver. All of which are maintained and kept in flawless condition.

Also, you can stop in anytime during the day and grab a cup of joe and chat it up with the owner or whoever else might be hanging around the store. One of the ways our LDS stays in business is through commercial diving.

I would not think of buying anywhere else, including the internet. Our LDS will exchange problem equipment for a brand new one, no questions asked. I'd rather pay more for the service and warranty. Often, if you're a good customer, and a regular, some special deals and odd freebie are thrown your way.

Here's to the LDS' that keep the dive community running in areas like ours, without them, there would be no scuba diving industry in our locales.
 
toodive4:
They overcharge all the dummies that don't know any better... and you'd be amazed at how many dummies there are...

Excuse me? This dummy feels better when she puts her regulator in her mouth, knowing that is has been serviced by a reputable LDS and not worrying about saving ten bucks.

Becky
 

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