Horrible Experience In Confined Water Training

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Messages
2
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7
Location
Boston, Massachusetts
I have dreamed of learning to scuba dive for many years. I love the ocean and aquatic creatures. I went snorkeling for the first time while on vacation last month and swimming around with the fish was literally the best experience I've ever had. When I got home I decided to finally make the significant financial investment to enroll in a basic scuba diving course.

Knowing literally nothing about the scuba diving community and all the different agencies, I chose to go with PADI as they are the largest and the most accessible to me. I completed the e-learning this past week and did the confined water dives over the weekend. I was SO EXCITED to finally be learning scuba and was feeling thrilled, giddy, and confident when starting the confined water training. I left feeling deeply unhappy, unprepared, in pain, and insecure in my overall abilities.

Disappointingly, I am not a natural at diving. I did not instantly take to swimming with fins and using the equipment properly. I needed some extra guidance to figure things out, but the instructor clearly expected me to perform all these new skills with perfect mastery on my first attempt. For example, when I didn't perform the emergency ascent using my buddy's alternate air source perfectly on my first try, she absolutely BERATED me. Told me I was awful, that's the worst she's ever seen, that I'm out of air and dead now and I should be ashamed of myself. I UNDERSTAND the importance of out-of-air procedures! This was my FIRST TIME EVER DOING THIS. Her yelling at me and berating me made me feel so stressed out and upset that it actively made it more difficult for me to learn.

On the first day, I had some difficulty descending and staying down while properly weighted. I am able to equalize but its kinda slow so I was descending slowly in order to compensate and not experience pain. I was also having some trouble maintaining depth and would bob back up sometimes- why? Not deflating BCD properly? Not in a horizontal position? Something else? I don't know, she never explained or tried to help me figure it out. She just added more weights to my BCD so I literally sunk like a stone. After being overweighted, I still attempted to descend slowly in order to make sure I was fully equalizing and comfortable. My instructor reached up, fully deflated my BCD, and pulled me down so hard and fast that I experienced MASSIVE ear pain, and this was only in 12 ft of water. She started doing this consistently and I would have to equalize once down at the bottom, sunk like a stone, and in pain. I explained to her that I was having trouble equalizing quickly which is why I was trying to descend slow and controlled and she was like, "you'll figure it out" and continued to aggressively drag me down in this way. I had already been struggling with maintaining neutral buoyancy once underwater while properly weighted, and with the extra weights, it was WAY WAY harder. On the second and final day I asked for the extra weights to be removed so I could learn to do things properly, and she declined. I left my final day of training with an EXTREMELY painful sinus squeeze due to being pulled down so fast without being able to properly equalize. It's been about 16 hours now and it's feeling a bit better but I literally had to call out of work because of it.

I spent over $800 on this initial training, and that is not chump change for me. I know scuba is an expensive hobby, and part of that price was the online course and equipment, but I'm really disappointed that I feel entirely unprepared to move onto open water dives after spending that kind of money. I also very much resent that I spent so much money on something that should be challenging but fun only to be berated, yelled at, and feel stressed out the whole time, and come home in extreme pain that was entirely preventable. Sure, I passed the confined water training on paper, but I honestly do NOT feel prepared or comfortable to start the open water training dives. It's not that I'm not uncomfortable underwater- I was never in fear or panicking, and it felt absolutely awesome and almost magical to be able to breathe submerged. I just needed some extra time and patience to learn the new skills and equipment and I don't feel like I got that. There was no repetition or reinforcement for any of the skills either- do it successfully once, now move on to the next thing. So I don't feel super confident in anything even though I know I have the ability to do it, if that makes sense. Is this a typical confined water training experience? Is it a PADI thing? Was my instructor just horrible? Or is it a skill issue on my part? I really want to continue pursuing my certification but this experience left such a bad taste in my mouth :/
 
You're Instructor is an incompetent moron. Report her to PADI and leave a review of her or the centre she works for wherever you can. What you experienced is bang out of order and needs to be called out.
 
If this is truly how it went down than yes your instructor was crap, it's not a PADI thing as there are crap instructors in every agency. They all teach the same skills in OW so it comes down to the instructor and not everybody can teach no matter how good they are at the activity. I would have a conversation with the shop and see what they have to say as the instructor works for the shop not PADI. I would put a complaint in with PADI if the shop doesn't resolve it to your satisfaction. I would not move on to the open water dives until you feel like your ready.
 
Not the best instructor...
What you could do to prepare better for your next dives is a kind of a snorkeling with diving exercises. Things like picking dropped weights from the bottom, increasing the depth from 10-15 to 20-25 ft. During these exercises you would get a lot of practice in equalizing, doing it at your own pace and finding your best way to do that.
 
Thanks for the responses and validation. I was really starting to doubt if I even wanted to continue pursuing my OW cert after this experience. I'll definitely see about doing some snorkel-diving to get better with equalizing. That sounds like a really good idea and I appreciate the tip.

I got in touch with the dive shop and the owner was apologetic but also a bit dismissive. Said that she's their best instructor with over 20 years experience but is known to be "a little abrasive" and not good with students who are slower on the uptake. He offered another confined water session in a couple weeks one-on-one with a different instructor at no extra charge, so that's nice at least. I'd rather go somewhere else but I can't afford to retake the whole course or pay for a private session.

For the open-water dives I will definitely be taking my business elsewhere. The equipment they gave us for the confined water dives was not great. Several tanks were well outside their servicing dates, and a few of the regulators including my own were super leaky and hissing air. It somehow got even leakier on the second day and I had to swap to a new tank halfway through because it kept randomly going in and out of free-flow which used up a ton of air. They also gave me a wetsuit that was at least 2 sizes too big for me even though I gave them all my measurements in advance as requested. They brought me the next size down on day 2 and it was still too big, lol. Maybe it's normal to give bad and ill-fitting equipment for the confined water dives though, since it doesn't matter as much? I don't know. I didn't expect them to give us their top-tier rentals for pool diving but what we got felt pretty crappy after paying them $875. I'd like to assume they issue out better quality rentals for open water but I also assumed this would be a positive experience considering they have good Google reviews.
 
Hi blubberfish.
Sorry for your terrible experiences. I would definitely try a different instructor - it sounds like the owner offered a private lesson with a different one for you. If it doesn’t go well - try a different shop. It sounds like you identified several other problems with the shop. The instructor you had maybe the best for others but not you. Sometimes people just don’t mash.
When I took my OW class I thought it was great (knowing what I know now I think it was just ok). My wife took the same class with the same instructor at the same time and she had a terrible time and it set her back for another 9 -12 months before she became certified. So there are personal factors that play in as well.
I wish we could learn what ship you used and their explanation of the situation.
Good luck to you! I hope you get into sport and enjoy diving for many years to come.
 
Don't make any decisions yet about open water. The LDS did a solid and offered you another opportunity with a private instructor at no cost. If you and this instructor work better together than I would suggest staying with them through your initial training. Instructors are the most important part of the learning process, once you find one that works for you, you want to stick with it, the next may not be as good.

Clearing ears is something you should start practicing on your way to diving, not in the water. You can clear both ways on land, in fact I did it several times while typing this response. It is second nature now, whenever I think about diving I instinctively start clearing. This will help when you start diving again.

Stick with it, it is not easy to learn, but once you learn it, there is nothing better or more relaxing than diving!
 

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