manni-yunk
Contributor
I have become EXTREMELY frustrated with the inability of Hollis to repair (8 month old and purchased from an authorized seller so its a warranty claim) and return my CAN light in a reasonable timeline. Still - no answer of an expectation of return. I would think that after a significant delay....it would just get replaced. But - no.
What options do I have. Ive called, emailed, called, emailed.
There has to be a way to get a light to me.
---------- Post Merged at 06:10 PM ---------- Previous Post was at 05:38 PM ----------
To be fair to Hollis - I did get a call tonight. NO GOOD NEWS, but communication has improved. No parts until.........at least the middle of the month and still no ability to replace it with another model. SO Im out for several more weeks between parts, then the repair and test - then shipping.
Im happy with the increased commnication - but - I have to believe Hollis has resources to get a light to me, somehow.
Im not happy with the situation and the way Hollis cannot get a light to me.