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Help! I flooded my DC800 I just bought. What do I do?

Discussion in 'The SeaLife Station' started by miketrance84, Dec 7, 2008.

  1. miketrance84

    miketrance84 Guest

    # of Dives: 100 - 199
    What do I do, send it to Sealife? Buy a whole new one? Looking for the cheapest best option the camera was pretty expensive to begin with and I just want it replaced the best way possible.
  2. CheddarChick

    CheddarChick Contributor

    # of Dives: 200 - 499
    Location: Wisconsin
    Ahh....wow that stinks. Human error??? I would email Sealife Denise and see is there is a possibility of maybe a refurb one. If it was a issue with the housing maybe she can help...
  3. miketrance84

    miketrance84 Guest

    # of Dives: 100 - 199
    The O-ring in the housing wasn't seated properly. There wasn't any dirt or anything on the seal. It must have just come out of the track when I closed the case. The O-ring doesnt seem to sit in the groove of the housing very tightly.
  4. Former Sealife Employee

    Former Sealife Employee Guest

    # of Dives: 0 - 24
    Location: New Jersey
    You can send it in to our service department and let them test the housing. If it's a manufacturing defect and under warranty, we'd replace it for you. If it is user error, the service department will let you know your options.
  5. Grover48

    Grover48 ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 200 - 499
    Location: Walker Basin, CA
    That reply is encouraging. I just bought the DC800 Pro and have not had it wet yet. I was concerned when I read this thread.
  6. SkipperJohn

    SkipperJohn Captain

    # of Dives: 25 - 49
    Location: Oceanside NY
    Test your housing without the camera in a sink or bucket before diving!!!!

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